Communications Specialist III TK Elevator Corporation

TK Elevator; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with 5%

Tuition reimbursement

Company-paid disability insurance

Identity theft monitoring

Job summary

TK Elevator is seeking an Internal Communications Specialist III in Atlanta, GA to develop and execute strategies that inform and engage employees and stakeholders. You will work closely with leadership and departments to craft clear content on future strategies and business impacts.

Responsibilities include content creation, email marketing using Marketo, and driving campaigns from concept to delivery while meeting tight deadlines.

Qualifications

• Minimum of four to five years of writing experience is required.
• 2 to 3 year’s experience with email marketing platforms (Marketo preferred).
• 2 to 3 year’s experience posting news on SharePoint.
• Experience supporting mergers, acquisitions, or large-scale change initiatives preferred.
• Proven ability to build relationships across departments and communicate clearly.

Responsibilities

• Develop and edit high-quality internal communications, including town hall materials and leadership messages.
• Utilize Marketo to create emails, landing pages and forms.
• Manage approvals and revisions to ensure seamless execution.
• Generate reports on open, click, lead, and other campaign metrics.
• Collaborate with designers to create compelling news stories and distribute across channels.
• Develop change management materials to explain organizational changes.

Skills

Writing

Editing

Communication

Project management

Time management

Creativity

Education

BA degree in Communications or Journalism

Tools

Marketo

Eloqua

MailChimp

SharePoint

Viva Engage

PowerPoint

Adobe Creative Suite

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

Internal Communications Specialist III – Atlanta, GA

Responsible for developing and executing communication strategies that inform, engage, and align employees, as well as broader stakeholder groups. You will be responsible for working closely with leadership and functional departments to develop clear, engaging content to ensure employee understanding of future strategies, portfolio advancement and business impacts.

Success on day one requires a highly organized mindset, the ability to juggle competing demands with precision and an enthusiastic, enterprising approach to problem-solving and continuous improvement, and a proven track record of building successful leader relationships. You will be part of a Communications team that advances TK Elevator’s goals.

ESSENTIAL JOB FUNCTIONS:

• Develop a command for the elevator industry/business including technical properties of products and market trends
• Develop and edit high-quality, mistake-free content including: strategic communication plans, internal communications, intranet content (SharePoint preferred), feature writing, video script writing, general content and correspondence as well as FAQs, leadership messages, and town hall materials.
• Utilize automated email marketing system (preferably Marketo) to create engaging emails, landing pages and forms.
• Manage approvals and facilitate revisions, and modifications to ensure seamless execution
• Generate comprehensive reports on effectiveness metrics, encompassing open rates, click rates, lead rates, and other campaigns metrics
• Work with graphics designers to create news stories and distribute via various channels
• Develop relationships with and work with internal stakeholders to develop clear messages and content that engages and inspires employees
• Respond to feedback in a timely manner and possess ability to work within tight deadline while handling changes on the fly
• Work with designers, illustrators, printers, photographers and production companies to develop creative and executable ideas for campaigns
• Oversee engagement campaigns from production to completion
• Support execution of Town Halls, Leadership updates, & annual offsite meetings and events. Develop change management communication materials that help employees understand organizational changes, new processes, and future-state goals

EDUCATION & EXPERIENCE:

• Minimum of four to five years of writing experience is required. BA degree, preferably in Communications or Journalism.
• 2 to 3 year’s experience with email marketing platforms, such as Marketo ( preferred) , Eloqua, MailChimp, etc.
• 2 to 3 year’s experience posting news on SharePoint.
• Experience supporting mergers, acquisitions, organizational transformations, or large-scale change initiatives preferred.
• Experience with Viva Engage a plus.
• Proven ability to effectively organize and manage multiple responsibilities.
• Strong written and verbal skills including editing and proofing. Knowledge of AP style is a must.
• Flexibility in writing style required for various content channels.
• Ability to build positive relationships with departments and employees across the organization/globe.
• Ability to integrate research and creative work concepts into daily activity.
• Positive, flexible and enterprising attitude that lends itself to effective communications and teamwork.
• Thrives as a contributor on an enterprising, diverse and creative team.
• Demonstrates a thirst for knowledge and learning, and continual improvement in communications skills.
• Efficiency in word processing, reporting and PowerPoint presentations. Proficiency with Microsoft tools required and Adobe Creative Suite is helpful.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond