Communications Specialist III

TK Elevator; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Employee Assistance Program

Job summary

TK Elevator is seeking a Communications Specialist III in Atlanta, GA to craft compelling messages and oversee our editorial calendar across channels. You will leverage strong writing and production skills to develop clear content for internal audiences, using Marketo for emails and SharePoint for intranet updates.

You will collaborate with the Internal Communications team, manage multiple projects with tight deadlines, and continuously improve communications strategies while maintaining AP

Qualifications

• Minimum 4–5 years of writing experience.
• 2–3 years with email marketing platforms (Marketo preferred).
• 2–3 years posting news on SharePoint.
• Experience with Viva Engage is a plus.
• Strong organization to manage multiple responsibilities and deadlines.
• Excellent written/verbal skills; AP style proficiency.

Responsibilities

• Develop and edit high-quality internal communications and intranet content.
• Use Marketo to create emails, landing pages, and forms; manage approvals and revisions.
• Create and manage editorial calendar.
• Research stories, interview stakeholders, and distribute via multiple channels.
• Build relationships with departments to deliver clear, engaging messages.

Skills

Writing

Editing

Internal communications

Content creation

Organization & multitasking

Education

BA in Communications or Journalism

Tools

Marketo

SharePoint

Viva Engage

PowerPoint

Adobe Creative Suite

Job description

We are seeking a dynamic Communications Specialist III in Atlanta, GA who can make an immediate impact—crafting compelling messages and managing our editorial calendar as well as multiple projects to engage our 5,000+ team. Leverage your strong writing and production skills to develop clear, engaging content across our channels, using an email marketing platform and SharePoint. Success on day one requires a highly organized mindset, the ability to juggle competing demands with precision, and an enthusiastic, enterprising approach to problem-solving and continuous improvement. You will be part of the Internal Communications team that advances TK Elevator’s goals.

ESSENTIAL JOB FUNCTIONS

• Develop a command for the elevator industry/business, including technical properties of products and market trends
• Develop and edit high-quality, mistake-free content, including internal communications, intranet content (SharePoint preferred), feature writing, video script writing, general content, and correspondence
• Utilize automated email marketing system (preferably Marketo) to create engaging emails, landing pages, and forms.
  • Manage approvals and facilitate revisions and modifications to ensure seamless execution
  • Generate comprehensive reports on effectiveness metrics, encompassing open rates, click rates, lead rates, and other campaign metrics
• Create and manage editorial calendar
• Edit and proof content generated by the communication team and internal stakeholders
• Research stories, conduct interviews and work with graphics designers to create news stories and distribute via various channels
• Develop relationships with and work with internal stakeholders to develop clear messages and content that engages employees
• Respond to feedback in a timely manner and possess the ability to work within tight deadlines while handling changes on the fly
• Work with designers, illustrators, printers, photographers, and production companies to develop creative and executable ideas for campaigns
• Oversee engagement campaigns from production to completion
• Support execution of Town Halls, Leadership updates, & annual offsite meetings and events.

EDUCATION & EXPERIENCE

• Minimum of four to five years of writing experience is required. BA degree, preferably in Communications or Journalism.
• 2 to 3 years' experience with email marketing platforms, such as Marketo (preferred), Eloqua, MailChimp, etc.
• 2 to 3 years' experience posting news on SharePoint.
• Experience with Viva Engage a plus.
• Proven ability to effectively organize and manage multiple responsibilities.
• Strong written and verbal skills, including editing and proofing. Knowledge of AP style is a must.
• Flexibility in writing style required for various content channels.
• Ability to build positive relationships with departments and employees across the organization/globe.
• Ability to integrate research and creative work concepts into daily activity.
• Positive, flexible, and enterprising attitude that lends itself to effective communications and teamwork.
• Thrives as a contributor on an enterprising, diverse, and creative team.
• Demonstrates a thirst for knowledge and learning and continual improvement in communications skills.
• Efficiency in word processing, reporting, and PowerPoint presentations. Proficiency with Microsoft tools is required and Adobe Creative Suite is helpful.

What Makes Us Special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond.

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.