Communications Specialist II

Trillium Health Resources; Clayton (NC); Remote; USD 56,000 - 70,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Job summary

Trillium Health Resources is seeking a Communications Specialist II to drive content across digital, print, and media channels. You’ll shape member stories, write and edit materials, and ensure accessibility and brand compliance to support organizational goals.

Responsibilities include managing email communications, updating website content, and coordinating with internal partners. This full‑time role supports NC communities with flexible options and growth opportunities.

Qualifications

• Bachelor's degree and two years of experience in communications, public relations, marketing, website design or maintenance, or social marketing.
• Associate's degree and four years of experience in the same areas.
• High school diploma or GED and six years of experience in the same areas.
• Equivalent education/experience combination accepted.
• Must have a valid NC driver's license and reside in North Carolina.

Responsibilities

• Identify and shape member and community stories across formats.
• Develop, write, edit content for websites and publications.
• Apply brand standards, accessibility, and readability guidelines.
• Coordinate development and distribution of email communications.
• Maintain and update website content with internal and external teams.
• Ensure all communications align with branding and messaging standards.

Education

Bachelor's degree, Communications

Two years of experience in communications

Six years of experience in communications or related fields

Equivalent combination of education and experience

Valid driver’s license

Must reside in North Carolina

Ability to travel within catchment

Job description

Pay Plan Title: Communications Specialist II

Working Title: Communications Specialist II

Position Number: 51315

FLSA Status: Non-Exempt

Posting Salary Range: $56,270 - $69,898

Office Location: Remote within North Carolina

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Communications Specialist II to join our team!

The Communications Specialist II supports execution of communications and marketing activities across digital, print, and media channels. They help impact positive health outcomes and Trillium public perception through this role that develops content, applies brand and accessibility standards, and coordinates communication initiatives to ensure consistent delivery of accurate, audience-appropriate information that supports organizational objectives.

On a typical day, you might:

• Identify, develop, and shape member and community stories that show the depth and breadth of the experiences and outcomes of those Trillium serves, from cultivating story opportunities and first contact through final edit, across written, video, and audio formats.
• Develop, write, edit, and proof content for websites, publications, and member communication materials.
• Apply brand standards, accessibility requirements, and readability guidelines to all communications.
• Coordinate development and distribution of email communications, including list management and reporting.
• Maintain and update website content in coordination with internal teams and external partners.
• Ensure all communications align with organizational branding guidelines and messaging standards.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required

• High school diploma or GED and six (6) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Associate's degree and four (4) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Bachelor's degree and two (2) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Preferred

• Experience writing for health care, behavioral health, public health, human services, government, or nonprofit audiences. Familiarity with Medicaid, plain-language writing, or person-first language is a plus.
• Experience with videography and video editing, including filming interviews and editing short-form content for digital platforms.

Deadline for Application: Friday, October 23, 2026

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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