Communications Specialist

Prometheus Federal Services; Fairfax (VA); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Flexible spending accounts

Disability and life insurance

Retirement plan

Paid time off

Programs to support employees andfamil

Job summary

Prometheus Federal Services is seeking a Communications Specialist to support change management and communication activities as VA transitions to a modern EHR. You will develop communication planning and stakeholder engagement materials to ensure users understand workflow changes and system updates as the Oracle Health Federal EHR stabilizes and scales across live sites.

The role covers information output, messaging, and audience-specific content for go-live readiness, post go-live recovery, and

Qualifications

• Bachelor's degree required.
• Minimum eight years of relevant experience.
• Experience developing and executing communications plans for large organizational change initiatives.
• Experience producing stakeholder engagement materials and audience-specific messaging.
• Experience supporting communications in healthcare, health IT, or federal settings.
• Strong written and oral communication, presentation, and facilitation skills at an executive level.

Responsibilities

• Develop communication plans supporting EHR Go-Live, recovery, and operations across live and upcoming sites.
• Produce stakeholder engagement materials, messaging, and information products for end users.
• Support change-readiness assessments and translate findings into targeted communications.
• Handle information output, internal communications, and audience-specific content for clinical and operational staff.
• Support super user and peer communications to strengthen cross-site collaboration.
• Coordinate communication timing/content with training and change management activities.
• Communicate how feedback is collected and translated into system improvements.
• Maintain communication artifacts, distribution lists, and content repositories.
• Measure reach and effectiveness and refine approach based on results.

Skills

Written communication

Oral communication

Presentation skills

Facilitation skills

Executive-level communication

Stakeholder engagement

Education

Bachelor's degree (BA/BS)

Job description

Position Summary

Prometheus Federal Services (PFS) is a trusted partner of federal health agencies. We are seeking a Communications Specialist to support change management and communication activities as VA transitions to a modern EHR. The specialist develops communication planning and stakeholder engagement products that ensure clinical and operational users understand workflow changes and system updates as VHA stabilizes and scales the Oracle Health Federal Electronic Health Record. The role spans information output, message development, and audience-specific materials supporting go-live readiness, post go-live recovery, and ongoing operations across a growing number of live sites.

Essential Functions

To succeed in this job, an individual must be able to satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Essential Duties & Responsibilities

• Develop communication plans supporting EHR Go-Live, recovery, and PGL Operations across live and upcoming sites
• Produce stakeholder engagement materials, messaging, and information products that explain workflow changes and system updates to end users
• Support change-readiness assessments and translate findings into targeted communication interventions
• Handle information output, internal communications, and audience-specific content for clinical and operational staff
• Support super user and peer support network communications to strengthen cross-site collaboration and shared learning
• Coordinate communication timing and content with training delivery and change management activities
• Support end user optimization by communicating how feedback is collected, acted upon, and translated into system improvements
• Maintain communication artifacts, distribution lists, and content repositories
• Measure communication reach and effectiveness and refine approach based on results

Minimum Qualifications

• Bachelor's degree (BA/BS) required
• Minimum of eight (8) years of relevant experience
• Demonstrated experience developing and executing communications plans for large organizational change initiatives
• Experience producing stakeholder engagement materials and audience-specific messaging
• Experience supporting communications in a healthcare, health IT, or federal setting
• Strong written and oral communication, presentation, and facilitation skills at an executive level
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain and maintain a VA Low/NACI background investigation.

Preferred Qualification

• Experience supporting electronic health record deployment or modernization communications
• Corporate knowledge of large-scale communications in a health care setting
• Experience with Veterans outreach and communication campaigns
• Experience supporting VHA

Compensation & Benefits

PFS offers a benefits package that may include:

• health, dental, and vision coverage
• flexible spending accounts
• disability and life insurance
• a retirement plan
• paid time off
• other programs to support employees and their families.

Salary Range: $105,000 - $120,000

Learn more about PFS Benefits.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at [e-mail]. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client-specific or government-mandated vaccination, health, or safety requirements, which may change over time.

Texting Privacy Policy and Information:

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.
• Msg & data rates may apply.
• Opt out at any time by texting "stop".