Communications Specialist

Prometheus Federal Services (PFS); Fairfax (VA); On-site; USD 105,000 - 120,000; Full time

Job summary

Prometheus Federal Services (PFS) is seeking a Communications Specialist to support change management and communication activities as VA transitions to a modern EHR.

You will develop communication planning and stakeholder engagement products to ensure clinical and operational users understand workflow changes and system updates as VHA stabilizes and scales the Oracle Health Federal Electronic Health Record.

Qualifications

• Bachelor's degree (BA/BS) required.
• Minimum of eight (8) years of relevant experience.
• Demonstrated experience developing and executing communications plans for large organizational change initiatives.
• Experience producing stakeholder engagement materials and audience-specific messaging.
• Experience supporting communications in a healthcare, health IT, or federal setting.
• Strong written and oral communication, presentation, and facilitation skills at an executive level.
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain and maintain a VA Low/NACI background investigation.

Responsibilities

• Develop communication plans supporting EHR Go-Live, recovery, and PGL Operations across live and upcoming sites
• Produce stakeholder engagement materials, messaging, and information products that explain workflow changes and system updates to end users
• Support change-readiness assessments and translate findings into targeted communication interventions
• Handle information output, internal communications, and audience-specific content for clinical and operational staff
• Support super user and peer support network communications to strengthen cross-site collaboration and shared learning
• Coordinate communication timing and content with training delivery and change management activities
• Support end user optimization by communicating how feedback is collected, acted upon, and translated into system improvements
• Maintain communication artifacts, distribution lists, and content repositories
• Measure communication reach and effectiveness and refine approach based on results

Skills

Communication skills

Executive level communication

Facilitation skills

Presentation skills

Education

BA/BS degree

Job description

Position Summary

Prometheus Federal Services (PFS) is a trusted partner of federal health agencies. We are seeking a Communications Specialist to support change management and communication activities as VA transitions to a modern EHR. The specialist develops communication planning and stakeholder engagement products that ensure clinical and operational users understand workflow changes and system updates as VHA stabilizes and scales the Oracle Health Federal Electronic Health Record. The role spans information output, message development, and audience-specific materials supporting go-live readiness, post go-live recovery, and ongoing operations across a growing number of live sites.

Essential Functions

Reasonable Accommodations Statement

To succeed in this job, an individual must be able to satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Essential Duties & Responsibilities

• Develop communication plans supporting EHR Go-Live, recovery, and PGL Operations across live and upcoming sites
• Produce stakeholder engagement materials, messaging, and information products that explain workflow changes and system updates to end users
• Support change-readiness assessments and translate findings into targeted communication interventions
• Handle information output, internal communications, and audience-specific content for clinical and operational staff
• Support super user and peer support network communications to strengthen cross-site collaboration and shared learning
• Coordinate communication timing and content with training delivery and change management activities
• Support end user optimization by communicating how feedback is collected, acted upon, and translated into system improvements
• Maintain communication artifacts, distribution lists, and content repositories
• Measure communication reach and effectiveness and refine approach based on results

Minimum Qualifications

• Bachelor's degree (BA/BS) required
• Minimum of eight (8) years of relevant experience
• Demonstrated experience developing and executing communications plans for large organizational change initiatives
• Experience producing stakeholder engagement materials and audience-specific messaging
• Experience supporting communications in a healthcare, health IT, or federal setting
• Strong written and oral communication, presentation, and facilitation skills at an executive level
• Authorized to work in the U.S. indefinitely without sponsorship
• Ability to obtain and maintain a VA Low/NACI background investigation

Preferred Qualification

• Experience supporting electronic health record deployment or modernization communications
• Corporate knowledge of large-scale communications in a health care setting
• Experience with Veterans outreach and communication campaigns
• Experience supporting VHA

Compensation & Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn moreabout PFS Benefits.

The posted salary range is the company’s good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.

Salary Range: $105,000 - $120,000