Communications Service Center Engineer

St. Louis Metropolitan Police Department; St. Louis (MO); On-site; USD 65,000 - 92,000; Full time

Job summary

The St. Louis Metropolitan Police Department is seeking a skilled Telecommunications Technician to install, maintain and repair radio, microwave, audio logging and telecommunications equipment for the department and City of St. Louis.

The role requires a Bachelor's in Electronics or related field, CWNA and FCC licenses with up to a year to obtain after starting. Four years in electronics and RF trunking are expected, along with strong troubleshooting and networking knowledge.

Qualifications

• Bachelor's degree in Electronics, Electrical Engineering or equivalent. Advanced knowledge of electronics, computer networking and RF propagation.
• CWNA certification or equivalent (e.g., CompTIA) with 1 year to obtain after employment.
• FCC General Radio/Telephone Operator license or equivalent, with 1 year to obtain after employment.

Responsibilities

• Install, maintain and repair fixed-end radio, microwave, audio recorders and telecommunications equipment.
• Evaluate diagnostic reports for trunked radio, phone and microwave systems and take corrective actions.
• Install and repair fiber optic cable and associated electronics.
• Support city agencies’ subscriber radio equipment and police communications devices.

Skills

Electronics fundamentals

RF trunking experience

Networking concepts

Analytical thinking

Troubleshooting

Education

Bachelor's degree in Electronics

CWNA certification

FCC General Radio/Telephone Operator license

Job description

Job Description

Job Description

** Position Summary**

Performs duties to install, maintain and repair radio and microwave communications, and telecommunications equipment for St. Louis Metropolitan Police Department and the City of St. Louis.

** FUNCTIONS OF THE JOB**

** Essential Functions**

• Install, maintain and repair fixed-end radio, microwave, audio logging recorders, and telecommunications equipment.
• Evaluate diagnostic reports regarding the trunked radio system, phone system, voicemail system, microwave link, and the communications infrastructure network and take any appropriate action based on those reports.
• Install, maintain and repair cable, to include fiber optic cable and associated electronics.
• Install, maintain and repair city agencies’ subscriber radio equipment.
• Install, maintain and repair police department communications equipment. Install, maintain and repair recording devices for the police department.
• Evaluate radio frequency spectrum to locate external radio frequency carriers interfering with the radio communications system.
• Assist in training Specialist II’s and installers.
• Install, maintain and administer computer networks and components associated with radio, recording and telecommunications systems.
• Assist the Communications Service Center Specialist II’s and the Radio/Communication Equipment Installers when needed.
• Understand and maintain microwave data radio systems.
• Ability to work without direct supervision and manage projects.
• Confer with, and make recommendations to management, relating to policies and administration of the various networks and systems.
• Comply with revisions from time to time after mutual consultation.
• Regular, punctual attendance is required.

** QUALIFICATION REQUIREMENTS**

** Knowledge:**

• Bachelor Degree in Electronics, Electrical Engineering or equivalent experience. Advanced working knowledge of electronics, computer networking and radio frequency propagation.
• Certified Wireless Network Administrator (CWNA) certification or equivalent, such as various COMPTIA certifications. Will be provided one year to obtain after employment.
• Federal Communications Commission General Radio/Telephone Operator License or Equivalent. Will be provided one year to obtain after employment.

** Experience:**

• Minimum of four years experience in electronics or equivalent with at least three years in radio frequency trunking or equivalent.

** Skills and Abilities:**

• Data Utilization: Requires the ability to process, calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent action in relation to these computational operations.
• Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to co-workers, other city departments, businesses and the public, on how to apply policies, procedures and standards to specific situations
• Equipment, Machinery, Tools and Materials Use: Requires the ability to operate a variety of office equipment such as computer terminal, typewriter, telephone, fax machine, two-way radio, calculator/adding machine, computer printer and photocopier. Some positions may utilize a two-way radio.
• Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information such as regulations, requests for service, various forms, work orders, permit applications, receipts, account activity records, schedules, directories, maps, correspondence and general operating manuals.
• Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentage.
• Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties that may be subject to frequent change.
• Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
• Physical Requirements: Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking. Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors. Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects.
• Sensory Requirements: Requires the ability to recognize and identify individual characteristics of colors and shapes to read maps, and sounds to communicate with others. Ability to sustain prolonged visual concentration.
• Ability to apply knowledge under extreme pressure and responsibility.
• Apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability to communicate effectively both written and oral.
• Ability to work independently.
• Ability to work with various levels of employees.
• Ability to troubleshoot and solve problems.
• Ability to document modifications to original system designs or the design of a system.
• Ability to manage projects.
• Perform miscellaneous tasks as directed.

** Working Environment:**

• Normal office environment with attending outside functions when required.
• Employee exposed to noise, heat, cold, chemicals, electrical current, gases and fumes.

** Machines, Tools, Equipment and Work Aids:**

• Personal Computer
• Power Tools,
• Hand Tools,
• Computer
• Digital Volt Meter
• Diagnostic Equipment
• Communications Monitor
• Oscilloscope
• Fiber Optic Light Source
• Spectrum Analyzer.
• Telephone
• Copier/Fax Machine

** PHYSICAL/VISUAL ACTIVITIES OR DEMANDS**

Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking.

Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors.

Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects.

** The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.**

The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

Company Description

Company Description

Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation’s finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service.
Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions.