Communications & Outreach Specialist

Universal Service Administrative Company; Washington (District of Columbia); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401k

Paid Time Off

Commuter Benefits

Zusammenfassung

Universal Service Administrative Company in Washington, DC seeks a Communications Associate for Lifeline to craft outreach content, newsletters, emails, and webinars. You will analyze data to measure impact and respond to stakeholder questions while coordinating with internal teams.

The role emphasizes strong writing, editing, and collaboration, with opportunities for professional development and a comprehensive benefits package.

Qualifikationen

• Bachelor's degree with no preferred certification; two years of relevant professional experience may substitute for one year of education.
• Zero to two years of directly related experience; combination of education, experience, and training may be considered.
• Strong writing and editing skills with attention to multiple audiences.
• Outstanding communication skills with clear and concise writing and reading comprehension.

Aufgaben

• Demonstrate strong writing and editing skills with focus on application to multiple audiences.
• Understand marketing and communications best practices.
• Write for online audiences, including USAC's website and online tools.
• Assist in development of content for PowerPoint presentations, outreach collateral, and webinars.
• Respond to stakeholder questions and concerns, and facilitate conversations between internal operations, technology and customer service teams, and external stakeholders.
• Review outgoing communications, maintain lists, project status updates, and checklists.
• Collaborate with USAC teams, as needed, to support the development and execution of successful and efficient stakeholder communications and training sessions.
• Implement outreach strategies to connect with target constituencies.
• Assist in identification and implementation of process improvement practices.
• Other duties, as assigned.

Kenntnisse

Writing & editing

Communication

Stakeholder management

Content development

Ausbildung

Bachelor's degree

English or Communications degree preferred

Jobbeschreibung

Universal Service Administrative Company in Washington, DC seeks a Communications Associate for Lifeline to craft outreach content, newsletters, emails, and webinars. You will analyze data to measure impact and respond to stakeholder questions while coordinating with internal teams.

The role emphasizes strong writing, editing, and collaboration, with opportunities for professional development and a comprehensive benefits package.