Communications & Outreach Specialist

Talent Haven HR; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training and skills development

Customer engagement and outreach hands

Supportive and collaborative workplace

Career growth opportunities

Job summary

Talent Haven HR in Houston is seeking a personable Communications Representative to share company information, assist with customer inquiries, and support public-facing initiatives. You will engage with diverse audiences and represent the company professionally.

The role emphasizes clear communication, collaboration with teams, and proactive outreach at events. Training and development opportunities are provided to build your skills in customer engagement and information dissemination.

Qualifications

• Strong verbal communication and interpersonal skills.
• Ability to explain information clearly and listen attentively.
• Professional, approachable, and customer-focused demeanor.
• Good organizational skills and attention to detail.
• Ability to work effectively with a team.
• Willingness to learn company services and communication procedures.
• Previous communications, customer service, or promotional experience is helpful but not required.

Responsibilities

• Provide accurate information about company services, products, and promotional initiatives.
• Respond to general questions and direct specialized inquiries to the appropriate team member.
• Support in-person outreach, promotional events, and customer engagement activities.
• Assist with preparing and distributing approved informational materials.
• Coordinate with colleagues to ensure communication remains consistent and accurate.
• Help maintain organized communication materials and related records.
• Gather feedback from customer interactions and share relevant observations.
• Welcome customers and event attendees with a courteous, professional approach.
• Follow company guidelines when communicating with customers and the public.

Skills

Verbal communication

Interpersonal skills

Customer-focused

Organizational skills

Team collaboration

Willingness to learn

Job description

Talent Haven HR in Houston is seeking a personable Communications Representative to share company information, assist with customer inquiries, and support public-facing initiatives. You will engage with diverse audiences and represent the company professionally.

The role emphasizes clear communication, collaboration with teams, and proactive outreach at events. Training and development opportunities are provided to build your skills in customer engagement and information dissemination.