Executive Director – Communications Director JPMorganChase Job listing

Financialnarrative; New York (NY); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Tuition reimbursement

Mental health support

Job summary

A leading financial institution in New York is seeking an Executive Director – Communications Director to lead its Internal Communications team. The role involves partnering with senior leaders, developing strategic internal communications plans, and leveraging analytics for impactful messaging. This position requires over 10 years of experience in communications, a creative mindset, and excellent writing skills. The firm offers a competitive total rewards package, including health coverage and a retirement plan.

Qualifications

• 10+ years of editorial and communications experience, including 5+ years in a leadership role.
• Passion for precision and quality in communications.
• Ability to present complex information clearly.
• Excellent verbal communication and ability to present complex information simply.
• Experience shaping internal communications strategies and priorities at scale.
• Proven ability to lead cross-functional programs with exec stakeholders.
• Comfort with analytics to measure impact and guide decisions.
• Creative mindset and openness to emerging technologies including AI.
• Self-motivated, proactive and committed to employee engagement and storytelling.

Responsibilities

• Develop and execute internal communications plans supporting business priorities.
• Partner with teams to deliver high-quality content.
• Collaborate with media relations and marketing for integrated communications.
• Identify opportunities to extend reach of key messages across channels.
• Monitor business developments and employee sentiment to inform strategy.
• Champion use of AI and emerging tech to improve communications.
• Use analytics to measure impact and refine strategies for higher readership.
• Collaborate with media relations, marketing, social and events teams for integrated campaigns.
• Manage multiple projects with timely delivery and consistent messaging.
• Foster a culture of continuous improvement and innovation.

Skills

Editorial and communications experience

Attention to detail

Strong writing and editorial skills

Excellent verbal communication skills

Strategic thinking

Program management skills

Experience with analytics

Creative mindset

Self-motivated

Job description

Executive Director – Communications Director

JPMorganChase

New York, NY, USA

Communications is more than messaging — it’s about shaping culture, connecting people and driving innovation. J.P. Morgan Asset & Wealth Management’s high-impact Internal Communications team serves as a strategic partner helping transform complex strategies and business priorities into clear, actionable messages and campaigns that empower and inspire employees.

As a Executive Director – Communications Director within Asset & Wealth Management, you will serve as a trusted advisor to senior leaders, including Asset & Wealth Management Operating Committee members, and key internal stakeholders. As a leader on the team, you will provide editorial oversight, ensuring communications are compelling, accurate and aligned with the firm’s brand and strategic objectives. Your work will help amplify the expertise and achievements of our teams, ensuring every employee understands the value of their contributions and the impact of our businesses, products and initiatives.

Job responsibilities

• Partner with senior leaders, product teams and colleagues to deliver high-quality content, including announcements, executive messaging and campaign materials.
• Develop and execute strategic internal communications plans that support business priorities and lead employee engagement.
• Ensure all communications are meticulously crafted and aligned with the firm’s brand and editorial standards.
• Identify opportunities to amplify initiatives and extend the reach of key messages through multiple channels.
• Maintain a strong pulse on business developments, market trends and employee sentiment to inform communications strategy.
• Champion the use of emerging technologies and AI to enhance communications and deliver innovative solutions.
• Leverage analytics and data-driven insights to measure impact and refine strategies, with a focus on increasing readership and communication open rates.
• Collaborate with media relations, marketing, social and events teams to ensure integrated, surround sound communications.
• Manage multiple projects simultaneously, ensuring timely delivery and consistent messaging.
• Foster a culture of continuous improvement, encouraging new ideas and best practices.

Required qualifications, capabilities, and skills:

• 10+ years of editorial and communications experience, including 5+ years in a leadership role
• Exceptional attention to detail, with a passion for precision and quality
• Strong writing and editorial skills, with a focus on producing clear, concise and engaging content
• Excellent verbal communication skills, including the ability to present complex information clearly
• Strategic thinker with the ability to connect ideas across the business
• Proven experience developing and executing internal communications strategies in a large organization
• Highly organized and proactive, with strong planning and program management skills
• Experience leveraging analytics to inform communications decisions and measure impact
• Creative mindset and enthusiasm for emerging technologies, including artificial intelligence
• Self‑motivated and passionate about employee engagement and storytelling

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.