Communications Director

silk factory studio; Hyattsville (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Synergy Family Services, Inc. is seeking a leader to supervise its Outreach Team and drive a comprehensive outreach strategy to support growth and community engagement.

The role focuses on consistent messaging across platforms, data-driven decision making, and proactive performance measurement. The candidate will develop short- and long-term outreach goals, oversee communications including newsletters, social media, and website content, and manage outreach budgets to align with forecasts and

Qualifications

• Minimum of 2 years of experience in community outreach.
• Demonstrated ability to build partnerships and lead community outreach initiatives.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• Ability to work autonomously.
• Strong analytical skills and ability to make data-driven decisions.

Responsibilities

• Supervise Outreach Team.
• Design and implement a comprehensive outreach strategy to support organizational growth and community engagement.
• Ensure the agency’s messaging is consistent throughout the agency and across platforms.
• Measure and analyze the effectiveness of internal and external communication strategies and initiatives.
• Develop short- and long-term goals for outreach and measure performance.
• Oversee outreach-related communications, including newsletters, social media, promotional materials, and website content.
• Monitor outreach budget by comparing and analyzing results with plans and forecasts.
• Aggregate, analyze and report on outreach data and outcomes.

Skills

Leadership

Written and verbal communication

Autonomous work

Analytical skills

Data-driven decisions

Community outreach experience

Job description

Synergy Family Services, Inc. (SFS) is a dynamic Outpatient Mental Health Center focused on providing strengths based, culturally proficient services to enhance the social, emotional, behavioral health and wellness of individuals and families. Our Goal is to help individuals and families identify and reach goals such as specific symptom relief, self-awareness, self-efficacy, recovery and the enhancement of well being.

Responsibilities:

• Supervise Outreach Team
• Design and implement a comprehensive outreach strategy to support organizational growth and community engagement
• Ensure the agency’s messaging is consistent throughout the agency and across platforms
• Measure and analyze the effectiveness of internal and external communication strategies and initiatives
• Develop short- and long-term goals for outreach and measure performance
• Oversee outreach-related communications, including newsletters, social media, promotional materials, and website content
• Monitor outreach budget by comparing and analyzing results with plans and forecasts
• Aggregate, analyze and report on outreach data and outcomes

Qualifications:

• Minimum of 2 years of experience in community outreach
• Demonstrated ability to build partnerships and lead community outreach initiatives
• Strong leadership skills
• Excellent written and verbal communication skills
• Ability to work autonomously
• Strong analytical skills and ability to make data-driven decisions