Communications Digital Manager (Communications Generalist)

Indiana University Bloomington; Bloomington (IN); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

Medical & dental insurance

Health Savings Account (HSA)

Paid holidays & time off

Tuition subsidy

Job summary

Indiana University’s Jacobs School of Music seeks a social media leader adept at creating and editing photo/video content. This role collaborates across Jacobs and IU social teams to publicize programs and products, manage calendars, and apply analytics for optimization.

Responsibilities include coordinating organic/paid content, leading email marketing via Salesforce, and working with asset creators for storytelling. A Bachelor's in communications or related field is preferred.

Qualifications

• Bachelor's degree in communications, journalism, English, public relations, or related field.
• Experience in relevant field preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manages organic and paid social content development for digital channels; is a deft creator and producer.
• Leads on managing social media content calendar timelines and publication.
• Uses analytics and data-driven management; leverages Hootsuite and other social media analytics tools for reporting and optimization.
• Works with social media managers across the Jacobs' ecosystem, and across IU social teams.
• Tracks competitor content and social media trends that may impact content and strategy.
• Responsible for community management, including timely response to reviews, comments, DMs, tags, and shares/re-shares.
• Leads on email marketing through Salesforce; works with team to develop and edit content.

Skills

Written & verbal communication

Professionalism

Time management

Quality focus

Adaptability

Knowledge seeking

Education

Bachelor's degree in communications

Tools

Hootsuite

Salesforce

Job description

Department

JACOBS SCHOOL OF MUSIC (BL-MUS-IUBLA)

Job Summary

Jacobs School of Music seeks a social media leader adept at workingwith photo and video creation and editing. We are looking for aTeam Member: someone who works collaboratively, who understands thevalue of strategic and transparent planning, is keen to pitchideas, and who is enthused about publicizing all the programs andproducts of Jacobs School of Music.

Department-Specific Responsibilities

• Manages organic and paid social media content development fordigital channels; is a deft creator and producer.
• Takes the lead on managing social media content calendartimelines and publication.
• Understands analytics and data-driven management; leveragesHootsuite and other social media analytics tools for reporting andoptimization.
• Works with social media managers across the Jacobs' ecosystem,and throughout Indiana University (IU) social teams.
• Tracks competitor content and social media trends that mayimpact content and strategy.
• Responsible for community management, including timely responseto reviews, comments, direct messages, tags, andshares/re-shares.
• Leads on email marketing through Salesforce works with team todevelop and edit content for this work.
• Works collaboratively across the team for asset creation aswell as innovative placement and dissemination.
• Supports photo and video capture of Jacobs events to helpfurther storytelling.
• Coordinates content promotion and paid ad campaigns on socialplatforms.
• Captures field photos and footage.

General Responsibilities

• Independently creates basic communications for print ande-distribution on behalf of department or functional area withindepartment and in support of departmental goals and objectives;communications may be interdepartmental; staff, faculty, orstudent-focused; or external.
• Responds to inquiries and requests and explains policies,procedures, and context of communications.
• Manages relationships with various internal and externalstakeholders and creates communications coverage for relevantinitiatives, events, and programs.
• Prepares communications timelines and shares progress ofcommunications toward relevant deadlines with manager, teammembers, and other relevant constituents.
• Regularly monitors relevant social media and news sites;researches relevant subject matter to increase knowledge in area(s)of specialty.
• Utilizes various communications software programs and deliverscommunications in multiple formats to a variety of audiences.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in communications, journalism, English,public relations, or related field.

WORK EXPERIENCE

Preferred

• Some experience in relevant field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Detail-oriented and efficient, with strong organizationalskills.
• Ability to work on multiple projects simultaneously and meettight deadlines.
• Awareness of social media and marketing trends, as well ascompetitive intelligence techniques.
• Adept at cross-channel posting, content strategy and brandbuilding.
• Ability to build relationships across all organizationaldepartments, including overarching IU infrastructure andrequirements.
• Ability to bring a sense of humor.

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Additional Information

Salary $52,500 - $55,000. Based upon with qualifications.

Work Location

IU Bloomington Campus.

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure .

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: Marketing & Communications

Job Family: Communications Generalist

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Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discriminationhere which includes contact information .

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