Communications Content Creator (Communications Generalist)

Indiana University; Bloomington (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Tuition subsidy

Paid holidays

Job summary

Indiana University Bloomington is seeking a Communications Generalist to produce compelling content that connects the Jacobs School of Music's artistic and academic work with diverse audiences. You will write feature stories, edit web copy, and coordinate photo and video coverage of performances and events.

This in-person, full-time role requires 2 years in a relevant field, a Bachelor's degree in communications or related field, and strong writing/editing skills.

Qualifications

• Bachelor's degree required in communications or related field.
• Minimum 2 years in a relevant field.
• Preferred: 2 years in content creation, journalism, or marketing.
• Experience in higher education or arts organization is a plus.
• Strong writing and editing skills; ability to translate material for general audiences.

Responsibilities

• Produces and edits feature stories, profiles, and web copy.
• Coordinates photography and video coverage of performances and events.
• Collaborates with faculty, students, and staff to source stories.
• Supports email newsletters, digital publications, and season materials.
• Partners with design and web teams to optimize content for platforms.

Skills

Communication skills

Professionalism

Time management

Quality focus

Adaptability

Curiosity

Accuracy under pressure

CMS proficiency

Social media

Photo/video editing

Arts interest

Education

Bachelor's degree in communications, journalism, English, public relations, arts administration, or related field

Tools

Content Management Systems (CMS)

Job description

Department Specific Responsibilities

• Supports the Jacobs School of Music storytelling, promotion, and visibility efforts by producing compelling written, visual, and multimedia content that connects the school's artistic and academic work to internal and external audiences, prospective students, alumni, donors, faculty, and the broader public. This role sits at the intersection of journalism, marketing, and the arts, translating performances, research, and student achievement into content that resonates across web, social, print, and video.
• Writes and edits feature stories, profiles, and web copy that capture the artistic and academic life of the school.
• Produces and helps produce and coordinates photography and video coverage of performances, recitals, master classes, and events.
• Collaborates with faculty, students, and staff to source stories and gather materials.
• Supports email newsletters, digital publications, and season/program materials.
• Partners with designs and web teams to ensure content is optimized for each platform.
• Tracks content performance and, in consultation with the director, adjusts strategy based on engagement data.

General Responsibilities

• Independently creates basic and complex communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.
• May provide guidance to lower-level Communications Generalists.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in communications, journalism, English, public relations, arts administration, or related field.

WORK EXPERIENCE

Required

• 2 years in relevant field.

Preferred

• 2 years of experience in content creation, journalism, or marketing.
• Experience in higher education or arts organization is a plus.
• Strong writing and editing skills; ability to translate technical or artistic material for general audiences.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

Preferred

• Proficiency with content management systems, social media platforms.
• Basic photo/video editing tools.
• An interest in or appreciation for jazz and/ or classical music, performance, or the arts.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position requires occasional coverage of evening/weekend events as needed.

Indiana University (IU) Bloomington Campus.

This is an in-person position.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Marketing & Communications

Job Family: Communications Generalist

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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