Communications & Creative Services Coordinator

Cleveland State University; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland State University’s College of Health seeks a Communications & Creative Services Coordinator to develop and execute internal and external communications that advance the COH and CSU mission, brand, and strategic priorities.

You will serve as a communications and creative resource, translating complex information into clear content and visuals across audiences and platforms, and collaborate with COH and CSU stakeholders to support programs, events, and initiatives while ensuring

Qualifications

• Bachelor’s degree in communications, marketing, public relations, journalism, graphic design, or related field.
• One (1) year of related work experience can be substituted for one (1) year of education.

Responsibilities

• Develops, and executes internal and external communications that advance the COH and CSU mission, brand, and strategic priorities.
• Serves as a communications and creative resource, translating complex information and organizational priorities into clear, consistent content and visual communications across all audiences and platforms.
• Collaborates across COH and with internal and external stakeholders to support the COH communications, programs, events, and strategic initiatives while ensuring alignment with CSU standards and accessibility requirements.
• Performs other functionally related duties as assigned.

Skills

Strategic communications

Marketing

Public relations

Content development

Education

Bachelor’s degree in communications or related field

Tools

Graphic design software

CRM platforms

Email marketing tools

Website editing software

Microsoft Office Suite

Job description

Communications & Creative Services Coordinator

Job Summary

Develops, and executes internal and external communications that advances the College of Health (COH) and Cleveland State University’s (CSU) mission, brand, and strategic priorities. Serves as a communications and creative resource, translating complex information and organizational priorities into clear, consistent, and engaging content and visual communications across all audiences and platforms. Collaborates across COH and with internal and external stakeholders to support the COH communications, programs, events, and strategic initiatives while ensuring alignment with CSU standards and accessibility requirements. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree, preferably in communications, marketing, public relations, journalism, graphic design, or related field.
• Experience in one or more of these areas: communications, marketing, public relations, or graphic design. Internship and co‑op experience may be considered toward this requirement.
• Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.

Preferred Qualifications

• Master’s degree in graphic design, art, visual communications, or related field.
• Three (3) years of experience in communications, marketing, or public relations, preferably in an academic setting.
• Proficient in graphic design software.
• Experience with customer relationship management (CRMs) platforms and email marketing.
• Experience with website updating and implementing current Americans with Disabilities Act (ADA) standards for websites.
• Previous project management experience.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of principles and practices of strategic communications, marketing, public relations, and content development.
• Knowledge of graphic design, visual communications, digital communications platforms, and content distribution.
• Effective written and verbal communication skills, organizational skills, and decision‑making abilities.
• Excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to meet deadlines, tackle emergencies and difficult situations, and multi‑task in fast paced environment.
• Ability to design digital and print publications and promotional materials.
• Skilled at designing or setting up electronic file systems.
• Proficient in desktop publishing, graphic design/image editing, and website editing software.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

Employment Details

• Position Location: Main Campus
• Department: College of Health Dean
• Posting Category: Administrative Support/Clerical
• Salary Grade: 04
• Salary Plan: Professional Staff - SEIU
• Hours per week: 40
• Work Schedule: Typically Monday‑Friday, generally 8:00 am‑5:00 pm.
• Full Time/Part Time: Full Time
• FTE: 1.00
• Requisition Number: PT0703963S
• Posted Date: 09/15/2026
• Open Until Filled: Yes
• Review Begins: 09/22/2026