Communications Coordinator

Kaseya; Franklin (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Kaseya is seeking a highly organized Communications Coordinator to support day-to-day communications across multiple brands and initiatives. You will manage newsletters, emails, social media scheduling, and content organization with attention to detail and a strong sense of accuracy.

The role requires coordinating campaigns, drafting content with AI tools, and ensuring quality across communications. Some travel may be required for training events and team meetings.

Qualifications

• Must have exceptional attention to detail and accuracy in communications.
• Excellent written communication, editing, and proofreading abilities.
• Comfortable learning new software platforms and tools.

Responsibilities

• Create and manage newsletters, announcements, and recurring email campaigns.
• Coordinate social media scheduling and publishing across brands.
• Assist with campaign execution including surveys, testimonials, content organization, and project coordination.
• Maintain communications calendars and collaborate with internal teams for timely updates.
• Utilize AI-powered tools to support content drafting and workflow efficiency.
• Perform quality assurance reviews to ensure communications are accurate and aligned with brand standards.

Skills

Attention to detail

Written communication

Time management

Project coordination

Tools

HubSpot

Keap

AI writing tools

Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
We are seeking a highly organized, detail-oriented Communications Coordinator to support day-to-day communications activities across multiple brands, programs and initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing projects and processes, and takes pride in producing accurate, polished work.
The Communications Coordinator will assist with email marketing, newsletter production, social media scheduling, content organization, and various communications-related projects. Success in this role requires strong attention to detail, excellent organizational skills, follow-through, and a willingness to learn new tools and technologies.

Responsibilities

• Create and manage newsletters, announcements, recurring email campaigns, and other communications.


• Coordinate social media scheduling and publishing across multiple brands and platforms.


• Assist with campaign execution, including surveys, testimonial collection, content organization, and creative project coordination.


• Help maintain communications calendars and collaborate with internal teams to gather information and ensure timely, accurate communications.


• Utilize AI-powered tools to support content drafting, organization, and workflow efficiency.


• Perform quality assurance reviews to ensure communications are accurate, professional, and aligned with brand standards.

Preferred Qualifications

• Exceptional attention to detail and commitment to accuracy. Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously.


• Excellent written communication, editing, and proofreading abilities.


• Comfortable working with technology and learning new software platforms quickly.


• Self-motivated, dependable, and able to follow processes while maintaining high-quality work.


• Ability to travel periodically for training events, team meetings, and company functions.


• Experience with email marketing platforms such as HubSpot, Keap, or similar tools. Experience with social media scheduling tools. Working knowledge of AI tools for content creation, organization, or productivity.


• Experience with email marketing platforms such as HubSpot, Keap, or similar tools.


• Experience with social media scheduling tools.


• Working knowledge of AI tools for content creation, organization, or productivity.

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.