Communications & Change Management Lead

Kforce Inc; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Kforce has a client in Chicago, IL seeking a Communications & Change Management Lead to drive an enterprise transformation. You'll develop and execute an OCM strategy, lead stakeholder engagement across units and geographies, and translate complex initiatives into clear business messages for executives and teams.

You will build adoption plans, coordinate training, establish feedback metrics, and partner with sponsors to sustain sponsorship throughout the program.

Qualifications

• 8-12+ years of experience leading organizational change management within large enterprises.
• Proven ability to develop and execute end-to-end OCM and change strategies.
• Experience building communications plans for large, diverse employee populations.

Responsibilities

• Develop and execute a comprehensive Organizational Change Management strategy aligned with transformation roadmap and business objectives.
• Lead stakeholder identification, analysis, and engagement across multiple units, geographies, and leadership levels.
• Create and manage executive and enterprise communications, including leadership messaging and FAQs.
• Define and coordinate training and enablement strategies for successful adoption.

Skills

OCM strategy

Stakeholder engagement

Executive communications

Change impact assessments

Job description

Kforce has a client in Chicago, IL that is seeking a Communications & Change Management Lead. Duties:

Responsibilities

• Develop and execute a comprehensive Organizational Change Management strategy aligned with the overall transformation roadmap and business objectives
• Lead stakeholder identification, analysis, and engagement across multiple business units, functions, geographies, and leadership levels
• Conduct change impact and organizational readiness assessments to identify affected stakeholder groups, risks, dependencies, and adoption challenges
• Develop detailed change, communications, engagement, and adoption plans to support major transformation milestones
• Create and manage executive and enterprise communications, including leadership messaging, presentations, talking points, announcements, FAQs, transformation updates, and stakeholder materials
• Partner with executive sponsors and program leadership to build visible sponsorship and alignment throughout the transformation
• Translate complex technical initiatives into clear, business-focused communications that explain what is changing, why it matters, and how employees and business teams will be impacted
• Develop targeted communication strategies for different stakeholder groups based on their needs, level of impact, and role in the transformation
• Partner with business and technology leaders to identify and address resistance, adoption risks, change fatigue, and organizational barriers
• Lead organizational readiness activities to ensure impacted teams are prepared for technology and process changes prior to implementation
• Define and coordinate training and enablement strategies, working with subject matter experts and functional teams to ensure users have the knowledge and resources needed for successful adoption
• Establish feedback mechanisms and adoption metrics to monitor engagement, readiness, and change effectiveness

Responsibilities

• Develop and execute a comprehensive Organizational Change Management strategy aligned with the overall transformation roadmap and business objectives
• Lead stakeholder identification, analysis, and engagement across multiple business units, functions, geographies, and leadership levels
• Conduct change impact and organizational readiness assessments to identify affected stakeholder groups, risks, dependencies, and adoption challenges
• Develop detailed change, communications, engagement, and adoption plans to support major transformation milestones
• Create and manage executive and enterprise communications, including leadership messaging, presentations, talking points, announcements, FAQs, transformation updates, and stakeholder materials
• Partner with executive sponsors and program leadership to build visible sponsorship and alignment throughout the transformation
• Translate complex technical initiatives into clear, business-focused communications that explain what is changing, why it matters, and how employees and business teams will be impacted
• Develop targeted communication strategies for different stakeholder groups based on their needs, level of impact, and role in the transformation
• Partner with business and technology leaders to identify and address resistance, adoption risks, change fatigue, and organizational barriers
• Lead organizational readiness activities to ensure impacted teams are prepared for technology and process changes prior to implementation
• Define and coordinate training and enablement strategies, working with subject matter experts and functional teams to ensure users have the knowledge and resources needed for successful adoption
• Establish feedback mechanisms and adoption metrics to monitor engagement, readiness, and change effectiveness

Requirements

• 8-12+ years of experience leading organizational change management, communications, stakeholder engagement, or transformation initiatives within large enterprise environments
• Proven experience developing and executing end-to-end OCM and change strategies
• Strong experience conducting stakeholder analyses, change impact assessments, organizational readiness assessments, and adoption planning
• Demonstrated ability to develop polished executive-level communications and presentations
• Experience building communications plans and delivering messaging across large, diverse employee populations
• Experience developing or coordinating training, readiness, and user adoption programs
• Strong executive presence and ability to influence senior leaders and stakeholders without direct authority
• Ability to translate highly technical concepts into clear, concise, business-oriented messaging
• Demonstrated ability to operate successfully within complex, matrixed, global organizations
• Experience coordinating across internal technology teams, business functions, leadership teams, and third-party implementation partners
• Excellent written, verbal, presentation, facilitation, and interpersonal communication skills
• Ability to manage ambiguity, competing priorities, and changing transformation timelines

Demonstrated experience supporting major enterprise technology transformations, such as:

• Cloud migrations
• ERP implementations or consolidations
• Infrastructure modernization
• Enterprise platform transformations
• Large-scale technology or operating-model changes

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.