Communications Center Radio Operator (Onsite)

Collins Aerospace; Livermore (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Annual increases

Medical coverage

401K

Life and accident insurance

Short and long-term disability

Sick leave, holidays, vacation

Job summary

Collins Aerospace is hiring a Communications Center Radio Operator in Livermore, CA. You will manage air-to-ground and ground-to-air radio messages, provide excellent customer service, and support aviation communications for airline dispatchers, pilots, and ATC-related entities.

The role requires a strong typing speed, ability to work 24/7 shifts, and compliance with FCC permitting requirements. Onsite roles with opportunities to learn and grow in aviation communications.

Qualifications

• HS diploma (or equivalent) or vocational/technical education in related discipline.
• Prior experience in customer service.
• Experience in radio communications, call center customer service, help desk, or radiodispatching.
• Familiarity with aeronautical communication terms.

Responsibilities

• Operate HF/VHF radio, computer, and telephone equipment to transcribe pilot communications in real time.
• Relay information to ARTC Centers, airlines, and other agencies.
• Assist with communications between aircraft and ground stations.
• Keep Aviation Voice Service Staff and ATC Facilities updated with in-flight information.

Skills

Customer service

Typing speed 40 wpm

Education

HS diploma/GED

Job description

Date Posted:

2026-10-26

Country:

United States of America

Location:

US-CA-LIVERMORE-917 ~ 6011 Industrial Way ~ BLDG 917

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Do you have a passion for aviation? Have you always wanted to work with pilots and Air Traffic Controllers?Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional.

The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air trafficcontrollersand other authorized agents. They will provide outstanding customer service while receiving,copyingand delivering Air Traffic Control clearances,advisoriesand information requests.

What You Will Do

• OperateHF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time.
• Accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations.
• Assistwith communications betweenaircraftand various ground support stations.
• Keep Aviation Voice Service Staff and ATC Facilities up to date with informationpertaining toin-flight anomalies.
• Register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit.
• Support a 24/7 operation with mandatory shift work, including holidays.
• You will be expected tomaintaina typing speed of 40 words per minute on an electronic keyboard.
• An essential function is to see and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day. You willbe requiredto pass a vision assessment.
• An essential function is to hear independently in each ear and distinguish information through headphones for eight or more hours a day. You willbe requiredto pass a hearing assessment.

What You Will Learn

• You will learn how to transcribe pilotcommunicationsreal-time into the airline and FAA systemsusing a variety of technologies including HF\VHF voice communications, analog and digital telephony, textmessagingand satellite communications.
• Youwilllearnweather code symbols, procedures related to Air Traffic Control relay operations and our communications regulations, procedures,abbreviationsand the operation of all applicable equipment.

Qualifications You Must Have

• Typically requires HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline.
• Prior experience in customer service.

Qualifications We Prefer

• Experience in radio communications, call center customer service, help desk, or radiodispatching.
• Prior experience in airline transportation services or public agencydispatching.
• Familiarity with the technical and operational termsencounteredin aeronauticalcommunication.

Role Type

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite:

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

What We Offer

• Annualincreases each year per the Union Contract with the International Brotherhood of Teamsters.
• Medical Coverage—Medical coverage for you and your family begins the day you're hired - there's no waiting period.
• Retirement Savings Plan (401K)
• Life and Accident Insurance
• Short and Long TermDisability
• Sick Leave, Personal Days, Holidays, Vacation Time Off

The starting salary forthis role is $25per hour.Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms