Senior Field Service Technician (Onsite)

Prattwhitney; Paramount, Lakewood (CA, CA); Sur place; USD 34 000 - 43 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(k) plan

Life Insurance

Disability insurance

Paid time off

Résumé du poste

RTX is seeking a Senior Field Service Technician in Lakewood, CA to install, maintain and repair radio and antenna systems for commercial aviation networks. You will interact with customers, vendors, and contractors, and provide on‑the‑job training to junior technicians.

This role requires up to 75% travel and after-hours on-call support. Qualified candidates have a HS diploma or GED, at least two years in electronics, and the ability to obtain an FCC GROL within six months.

Qualifications

• HS diploma (or GED) or vocational/technical education in related discipline.
• Minimum of two years of practical electronics experience.
• Hands-on mechanical aptitude and troubleshooting ability.
• Experience using fault isolation techniques to identify root cause of system issues.
• Prior experience in field service, RF communications, industrial maintenance, avionics or related hands-on technical role.

Responsabilités

• Install, maintain, test, adjust, and repair a wide range of communication equipment (radio and antenna systems).
• Utilize test equipment to perform installation or repair.
• Interact with customers, vendors, and contractors professionally in support of maintenance and installation activities.
• Provide on-the-job training to Associate Field Service Technicians.
• Provide 24/7 support; on-call after hours, weekends and holidays.
• Approximately 75% travel will be required.
• Obtain FCC GROL within 6 months of hire.
• Lift and carry up to 50 pounds and climb towers up to 50 feet.

Connaissances

Electronics troubleshooting

Customer service

On-site field service

Formation

HS diploma or GED

Outils

Test equipment

Description du poste

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications link for FAA control and communications for aircraft in the oceanic airspace. The service is backed by over 95 years of Collins Aerospace, Connected Aviation experience of providing communications solutions to the aviation market. ARINC's Radio Technology Solutions (RTS) group is looking for you to join our team in Lakewood, CA as a Senior Field Service Technician to support our Commercial Aviation and Network Services Division. In this role you will have the opportunity to work in an environment where customer service is held in the highest regard.

What You Will Do

• Install, maintain, test, adjust, and repair a wide range of communication equipment, such as radio and antenna systems.
• Utilize test equipment as required to perform proper installation or repair.
• Interact with customers, vendors, and contractors independently and professionally in support of maintenance and installation activities.
• Provide on-the-job training to Associate Field Service Technicians.
• Provide 24/7 support, so you will be on-call after hours, on weekends and holidays.
• Approximately 75% travel will be required.
• Obtain an FCC General Radiotelephone Operator's License (GROL) within 6 months of being hired.
• Lift and carry fifty (50) pounds and climb towers and stepped poles up to fifty (50) feet in height.

What You Will Learn

• How to support our nationwide Air-to-Ground voice and data networks and our custom communication solutions.
• Gain the experience and knowledge to be at the forefront of ensuring the operational viability of these critical communication systems.

Qualifications

• Typically requires HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline.
• Must have a minimum of two years of practical electronics experience.
• Experience demonstrating hands-on mechanical aptitude and troubleshooting ability.
• Experience using logical fault isolation techniques to identify root cause of system issues.
• Prior experience in a field service, RF communications, industrial maintenance, avionics, military electronics, telecommunications, or any related hands-on technical role.
• Must have a current and valid driver’s license due to travel requirements/use of company vehicle.
• Must be able to obtain and maintain SIDA (Security Identification Display Area) badging for access to certain Federally regulated areas at multiple airports. This includes Security Threat Assessment (STA) and a fingerprint-based Criminal History Records Check (CHRC) and SIDA training.

Qualifications We Prefer

• Active FCC General Radiotelephone Operator's License (GROL).
• Prior experience reading and following technical manuals/instructions and has a basic knowledge of how to read schematics and drawings.
• Completed a course in practical electronics at a technological school, junior college, or equivalent.
• Experience troubleshooting RF communication systems in live operational environments (airports, industrial sites, telecom, military, utilities, or similar).
• Experience working independently in remote or unsupervised field conditions, including root-cause analysis under time-sensitive or mission-critical situations.

What We Offer

The starting salary for this role is $25-31/per hour. Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Benefits

• Medical Coverage - Medical coverage for you and your family begins the day you're hired - there's no waiting period.
• Retirement Savings Plan (401K)
• Life and Accident Insurance
• Short and Long Term Disability
• Sick Leave, Personal Days, Holidays, Vacation Time Off

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.