Communications Assistant: Customer Outreach & Engagement

Zolidco; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

Zolidco in Cincinnati, OH is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment.

The position offers hands-on experience in communications and customer engagement, with paid training and

Qualifications

• Excellent verbal and interpersonal communication skills.
• Professional, friendly, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.

Responsibilities

• Communicate product and service information clearly and professionally.
• Help identify customer needs and provide helpful information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Support lead generation and customer acquisition activities.
• Help prepare and organize communication and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Share customer feedback and questions with appropriate team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support daily business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal communication

People skills

Time management

Organizational skills

Customer service experience

Education

High school diploma or equivalent

Tools

CRM software

Job description

Zolidco in Cincinnati, OH is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment.

The position offers hands-on experience in communications and customer engagement, with paid training and