Communications Assistant

SDI International; Whitsett (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

SDI International in Whitsett, NC seeks a Communications Assistant to provide administrative and communications support to the team and act as a primary contact for internal staff and external clients.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. The ideal candidate has experience in supporting business operations, coordinating meetings and projects, and creating presentations and content.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of administrative, communications, or office support experience.
• Proficiency with Microsoft Office, especially PowerPoint, Word, and Excel.
• Strong written and verbal communication; excellent organizational skills.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Provide day-to-day administrative and operational support to the team.
• Manage calendars, schedule meetings, coordinate appointments, and assist with meeting logistics.
• Answer phone calls and respond to emails in a professional and timely manner.
• Prepare and maintain reports, presentations, correspondence, and other business documentation.
• Create and edit PowerPoint presentations and other communications materials.
• Assist with content creation, storytelling, photo editing, and related communications activities.
• Support event and project coordination as needed.
• Maintain accurate electronic and physical filing systems and ensure documentation is organized and accessible.
• Perform tracking and tracing duties and maintain accurate status records.
• Order and maintain office supplies and coordinate with vendors as needed.
• Assist with IT equipment coordination and related office support.
• Serve as a primary point of contact for internal employees and external clients while maintaining confidentiality of sensitive information.
• Collaborate cross-functionally with various departments and support business operations as needed.
• Perform other administrative and communications duties as assigned.

Education

High School Diploma

Job description

The Communications Assistant provides administrative, organizational, and communications support to the team while serving as a key point of contact for internal staff and external clients. This position requires strong communication and organizational skills, attention to detail, and the ability to effectively manage multiple priorities in a professional environment.

The ideal candidate will have experience supporting business operations, coordinating meetings or projects, creating presentations and content, and working collaboratively across departments.

Key Responsibilities

• Provide day-to-day administrative and operational support to the team.
• Manage calendars, schedule meetings, coordinate appointments, and assist with meeting logistics.
• Answer phone calls and respond to emails in a professional and timely manner.
• Prepare and maintain reports, presentations, correspondence, and other business documentation.
• Create and edit PowerPoint presentations and other communications materials.
• Assist with content creation, storytelling, photo editing, and related communications activities.
• Support event and project coordination as needed.
• Maintain accurate electronic and physical filing systems and ensure documentation is organized and accessible.
• Perform tracking and tracing duties and maintain accurate status records.
• Order and maintain office supplies and coordinate with vendors as needed.
• Assist with IT equipment coordination and related office support.
• Serve as a primary point of contact for internal employees and external clients while maintaining confidentiality of sensitive information.
• Collaborate cross-functionally with various departments and support business operations as needed.
• Perform other administrative and communications duties as assigned.

Required Skills & Qualifications

• High School Diploma or equivalent.
• 3–5 years of administrative, communications, office support, or related experience.
• Proficiency with Microsoft Office, particularly PowerPoint, Word, and Excel.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize and manage multiple projects and deadlines.
• Strong attention to detail, accuracy, and follow-through.
• Experience with calendar management, scheduling, email correspondence, and general administrative support.
• Experience with event or project coordination.
• Understanding of general business operations.
• Experience with content creation, photo editing, or storytelling is preferred.
• Ability to perform tracking and tracing duties accurately.
• Professional demeanor with the ability to interact effectively with internal and external stakeholders.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong cross-functional collaboration skills.