Communications Agent- Immediate Start

Moodreact; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Moodreact is seeking a Communications Agent to support customer outreach and promotional communication. This entry-level role focuses on presenting information clearly and representing Moodreact professionally in public interactions.

The position offers paid training, opportunities for career advancement, and a supportive team environment, with hands-on experience in customer engagement and relationship development.

Qualifications

• High school diploma or equivalent.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Identify customer needs and assist with appropriate solutions.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support customer and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Public interaction

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, presenting information clearly, and representing a company in a professional and engaging manner.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Identify customer needs and assist with appropriate solutions.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support customer and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.
• Positive attitude and eagerness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching