Communications Agent

Biz Voice Boost; Florida; On-site; USD 50,000 - 54,000; Full time

Job summary

Biz Voice Boost is seeking an enthusiastic Communications Agent to support outreach initiatives, customer engagement activities, and relationship-building efforts within our growing US operations, including Florida-based events and programs.

The role centers on delivering information clearly, maintaining professional relationships, and contributing to a positive customer experience through teamwork, promotional activities, and accurate record-keeping of communications and outreach.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work effectively in a team environment.
• Attention to detail and problem-solving skills.

Responsibilities

• Engage with customers and community members in a professional manner.
• Support outreach and engagement initiatives.
• Assist with promotional activities and customer-facing events.
• Build and maintain positive relationships with customers.
• Gather feedback and share insights with team members.
• Maintain accurate records of communication and outreach activities.
• Collaborate with colleagues to support engagement goals.
• Represent the company professionally during events and outreach efforts.
• Assist with administrative tasks related to communications projects.

Skills

Verbal communication

Written communication

Interpersonal skills

Team player

Organization

Multitasking

Detail-oriented

Problem solving

Education

High school diploma

Job description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Description Job Summary

We are seeking an enthusiastic Communications Agent to support outreach initiatives, customer engagement activities, and relationship-building efforts. This role is ideal for individuals who enjoy interacting with people, delivering information clearly, and contributing to a positive customer experience.

Responsibilities

• Engage with customers and community members in a professional manner.
• Support outreach and engagement initiatives.
• Assist with promotional activities and customer-facing events.
• Build and maintain positive relationships with customers.
• Gather feedback and share insights with team members.
• Maintain accurate records of communication and outreach activities.
• Collaborate with colleagues to support engagement goals.
• Represent the company professionally during events and outreach efforts.
• Assist with administrative tasks related to communications projects.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work effectively in a team environment.
• Attention to detail and problem-solving skills.

Additional Information

• Competitive annual salary of $50,000 — $54,000.
• Structured leadership development and training program.
• Clear career advancement and growth opportunities.
• Mentorship from experienced professionals and business leaders.
• Skill development in leadership, communication, project management, and business operations.
• Collaborative and supportive workplace culture.
• Exposure to multiple areas of business operations.
• Performance-based advancement opportunities.
• Professional development resources and ongoing learning opportunities.
• Opportunity to build a long-term career with a growing organization.