Customer Service Assistant

Alphabe Insight Inc; Houston (TX); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Mentorship

Diverse projects

Job summary

Biz Voice Boost is seeking a friendly, motivated Customer Service Assistant to join our growing team in Houston. You will welcome customers, answer questions about products and services, and provide helpful information while recommending solutions based on customer needs.

The role emphasizes building positive relationships, delivering high-quality service, and contributing to team goals. Training and ongoing support are provided to help you develop professional skills and advance your career.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, approachable, and service-oriented attitude.
• Good listening and problem-solving abilities.
• Ability to adapt to different customer needs and situations.
• Dependable, organized, and willing to learn.
• Comfortable working in a collaborative, fast-paced environment.

Responsibilities

• Welcome customers and assist them with questions about company products and services.
• Provide helpful information and recommend suitable solutions based on customer needs.
• Build positive relationships through friendly and professional interactions.
• Assist with customer requests and help resolve service-related concerns.
• Explain available products, services, and promotional offerings.
• Work closely with team members to maintain high customer service standards.
• Contribute to daily team goals and customer satisfaction initiatives.

Skills

Customer service

Verbal communication

Interpersonal skills

Problem solving

Listening

Team collaboration

Job description

• Compensation: USD 3,775 - USD 4,425 - monthly

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

About the Role

We are looking for a friendly, motivated, and customer-focused Customer Service Assistant to join our growing team. This position is ideal for someone who enjoys interacting with people, understanding their needs, and helping create positive experiences. We provide training and ongoing support, making this a great opportunity for someone looking to develop their professional skills.

Responsibilities

Welcome customers and assist them with questions about company products and services.

Provide helpful information and recommend suitable solutions based on customer needs.

Build positive relationships through friendly and professional interactions.

Assist with customer requests and help resolve service-related concerns.

Explain available products, services, and promotional offerings.

Work closely with team members to maintain high customer service standards.

Contribute to daily team goals and customer satisfaction initiatives.

What We Offer

Training and ongoing professional support.

A positive and collaborative team environment.

Opportunities to develop communication and customer relationship skills.

Professional growth and potential career advancement.

Compensation based on the position and experience.

Qualifications

Strong verbal communication and interpersonal skills.

Friendly, approachable, and service-oriented attitude.

Good listening and problem-solving abilities.

Ability to adapt to different customer needs and situations.

Dependable, organized, and willing to learn.

Comfortable working in a collaborative, fast-paced environment.

Previous customer service experience is an advantage but not required.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands‑on experience and mentorship
• Exposure to diverse projects and industry‑leading clients

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