Communications Administrative Coordinator

State of South Carolina; Columbia (SC); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work schedule

Telework up to two days/week after one

Tuition assistance

Self-development opportunities

Job summary

South Carolina Department of Revenue (SCDOR) is seeking a Communications Administrative Coordinator to deliver content, manage employee communications, and oversee intranet projects within the Communications & Strategic Solutions division.

You will draft and edit materials, coordinate publishing, and support division operations while exploring process improvements and ensuring clear, plain-language communications for staff and stakeholders.

Qualifications

• High school diploma or bachelor's degree is required.
• Experience in business management, public administration, or administrative services preferred.

Responsibilities

• Drafting and editing articles, emails, guides, presentations, and other content.
• Coordinating, reviewing, and publishing employee-facing communications, including updating the employee intranet.
• Managing division’s online collaboration tools and document libraries.
• Identifying and implementing process and system improvements.
• Monitoring the division email account and following up on requests.
• Conducting research for special projects to aid leadership decisions.
• Providing administrative support including liaison with HR and scheduling.

Skills

Problem solving

Editing

Research

Continuous learning

Education

High school diploma

Bachelor's degree

Tools

SharePoint

Project management tools

Job description

Who We Are

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Job Responsibilities

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers.

We Are Looking For Teammates Who Are

• Solution-focused problem solvers who think critically and creatively
• Skilled writers and editors with an interest in effective communications
• Proactive, resourceful, able to research and make recommendations
• Committed to continuous improvement with a desire to learn new skills, tools, technologies, and approaches

What You Will Do

As a Communications Administrative Coordinator, you will provide a wide range of content, project, and administrative support to the SCDOR Communications & Strategic Solutions division. Our team works to inform and build trust with employees, the public, and other stakeholders by publishing articles and videos, reviewing forms and notices, managing the agency's award-winning intranet, and more.

Primary Job Duties Include

• Drafting and editing articles, emails, guides, presentations, and other content
• Coordinating, reviewing, and publishing employee-facing communications, including updating the employee intranet
• Managing the division's online collaboration tools, including project management tracking tools and document libraries
• Identifying and implementing process and system improvements
• Monitoring the division email account, responding to emails, assigning requests, and following up on emails as needed
• Conducting research for special projects, preparing findings to assist leadership with decision making
• Providing administrative support to the division, including holding the division purchasing card, serving as liaison with Human Resources, and scheduling meetings and taking minutes

Either

Minimum and Additional Requirements

• A high school diploma and relevant experience in business management, public administration, or administrative services OR
• A bachelor's degree

Additional Requirements

• May occasionally require non-regular working hours for emergencies or special projects
• May occasionally require travel to other SCDOR offices

Preferred Qualifications

• Experience in editing and writing
• Knowledge of communication principles and practices
• Knowledge of Plain Language, AP Style, and Smart Brevity
• Experience with SharePoint
• Experience with project management tools and programs

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Benefits For State Employees

• The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
• Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
• State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
• State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
• Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Insurance Benefits

• Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

• State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

• State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.