Communications Administrative Coordinator

State of South Carolina; South Carolina; Hybrid; USD 42,000 - 64,000; Full time

Job summary

The South Carolina Department of Revenue (SCDOR) seeks a Communications Administrative Coordinator to support content, projects, and admin tasks for the Communications & Strategic Solutions division.

You will draft and edit articles, emails, guides, and presentations; publish employee communications; manage the intranet and project tools; research improvements and assist leadership with decision making. Telework eligibility up to two days per week after one year.

Qualifications

• Experience in editing and writing
• Knowledge of communication principles and practices
• Knowledge of Plain Language, AP Style, and Smart Brevity
• Experience with SharePoint
• Experience with project management tools and programs

Responsibilities

• Drafting and editing articles, emails, guides, presentations, and other content
• Coordinating, reviewing, and publishing employee-facing communications, including updating the employee intranet
• Managing the division's online collaboration tools, including project management tracking tools and document libraries
• Identifying and implementing process and system improvements
• Monitoring the division email account, responding to emails, assigning requests, and following up on emails as needed
• Conducting research for special projects, preparing findings to assist leadership with decision making
• Providing administrative support to the division, including holding the division purchasing card, serving as liaison with Human Resources, and scheduling meetings and taking minutes

Skills

Editing and writing

Communication principles

Education

High school diploma

Bachelor's degree

Tools

SharePoint

Project management tools

Job description

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules,tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Solution-focused problem solvers who think critically and creatively
• Skilled writers and editors with an interest in effective communications
• Proactive, resourceful, able to research and make recommendations
• Committed to continuous improvement with a desire to learn new skills, tools, technologies, and approaches

What you will do:

As a Communications Administrative Coordinator, you will provide a wide range of content, project, and administrative support to the SCDOR Communications & Strategic Solutions division. Our team works to inform and build trust with employees, the public, and other stakeholders by publishing articles and videos, reviewing forms and notices, managing the agency's award-winning intranet, and more.

Primary job duties include:

• Drafting and editing articles, emails, guides, presentations, and other content
• Coordinating, reviewing, and publishing employee-facing communications, including updating the employee intranet
• Managing the division's online collaboration tools, including project management tracking tools and document libraries
• Identifying and implementing process and system improvements
• Monitoring the division email account, responding to emails, assigning requests, and following up on emails as needed
• Conducting research for special projects, preparing findings to assist leadership with decision making
• Providing administrative support to the division, including holding the division purchasing card, serving as liaison with Human Resources, and scheduling meetings and taking minutes

Either:

1. A high school diploma and relevant experience in business management, public administration, or administrative services OR
2. A bachelor's degree

Academic degrees must be from an accredited institution of higher learning.

Additional Requirements:

• May occasionally require non-regular working hours for emergencies or special projects
• May occasionally require travel to other SCDOR offices

• Experience in editing and writing
• Knowledge of communication principles and practices
• Knowledge of Plain Language, AP Style, and Smart Brevity
• Experience with SharePoint
• Experience with project management tools and programs

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to two days per weekafter one year of employment with SCDOR.