Communication Officer

National Police; Northern (KY); Hybrid; USD 23,000 - 33,000; Full time

Job summary

Columbia County Fire Rescue Communications Center (CCFRCC) is seeking a Communications Officer to receive and transmit routine and emergency calls using radios, phones, and computer dispatch systems, with duties including record keeping and shift flexibility.

Under general supervision, the position handles dispatching with various equipment, logs calls, coordinates with field personnel, and reports to the Duty Chief and Supervisor. Training requirements and certification timelines apply.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• NIMS compliant within 6 months.
• P.O.S.T. certified Communications Officer within 6 months.
• Able to multitask under heavy stress.
• Strong knowledge of Windows-based programs.
• Adequate typing skills.

Responsibilities

• Receives and transmits via radio from mobile units; maintains a log of calls and dispositions.
• Answers and places emergency and non‑emergency calls to the public and field personnel.
• Coordinates emergency calls and dispatch equipment.
• Meets training requirements as set forth by the department.
• Relays necessary information to the Duty Chief, Supervisor, and others as needed.
• Operates electronic data terminals; disseminates information to EOCs, DOCs, and ICs.
• Completes and submits required documents for each incident; performs other duties as assigned.

Skills

Multitasking

Typing

Windows

Communication

Education

High school diploma or equivalent

NIMS Compliant

P.O.S.T. Certified Communications Officer

Age 18+

Job description

Salary: $20.26 Per Hour

Position Summary:

Under general supervision of the Communications Supervisor, to receive and transmit routine and emergency calls using communication equipment consisting of radio, telephone, computer input devices or computer aided dispatch units; to perform record keeping; and to do related work as required at the Columbia County Fire Rescue Communication Center (CCFRCC).

Within a framework of established procedures, Communications Officers are assigned full range of dispatching duties involving the use of a variety of communication and office equipment with only occasional instruction or assistance. Assigned duties require the exercise of judgment or choice among possible actions. Incumbents of this class are required to work various shifts.

This class differs from the next higher class of Fire Communications Supervisor at CCFRCC from the latter class having supervisory responsibility. Fire Communications Officers may perform out of class as Fire Communication Supervisor, if needed.

Essential Functions:

• Receives and transmits via radio from mobile units of contracting agencies; maintain a computer log of these calls and their dispositions.
• Answers and makes emergency and non-emergency telephone calls from/to the general public, field personnel and other public safety agencies.
• Coordinates emergency calls and dispatch equipment.
• The communications officer shall meet all training requirements as set forth by the department.
• The communications officer shall relay necessary information to the Duty Chief, Communications Supervisor, on coming Communications officer and others as needed.
• Operates electronic data terminals.
• Disseminates information to Emergency Operation Centers, Department Operation Centers and Incident Commanders within the Fire Operational Area.
• Completes and submits required documents for each specific type of incident with accuracy.
• The communications officer shall perform other duties as assigned.

Requirements:

• A high school diploma or equivalent is required.
• Must be a minimum of 18 years of age.
• NIMS Compliant (as required by national standards, must be obtained in 6 months).
• P.O.S.T. Certified Communications Officer (must be obtained within 6 months).
• Must be capable of multitasking while under heavy stress.
• Must have good knowledge of Windows based programs.
• Must have adequate typing skills.