Communication Assistant - Relay Operator

Hamilton Business Technologies; Louisiana (MO); Remote; USD 30,000 - 40,000; Full time

Job summary

Hamilton Business Technologies is seeking entry-level Communication Assistants to support individuals who are deaf, hard of hearing, or have difficulty speaking, facilitating their communication needs. This role offers a unique opportunity to work from home, with paid training and company benefits for full-time employees, along with flexible shift options for candidates residing in Louisiana.

Benefits

Work from home

Paid training & computer equipment provided

Company paid benefits for full time employees

Bonuses for performance & attendance

Qualifications

• Must be 18 years or older.
• Typing speed of 55 - 60 wpm with accuracy.
• Able to maintain strict consumer confidentiality.

Responsibilities

• Assist communication for individuals who are deaf/hard of hearing.
• Ensure consumer confidentiality in call handling.
• Complete training and work remotely from home.

Skills

Communication skills

Attention to detail

Typing speed

Education

High school diploma or equivalent

Job description

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Join to apply for the Communication Assistant - Relay Operator role at Hamilton Business Technologies

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to Louisiana residents only. Training is targeted to start July, 2025.

Hamilton offers

• Work from home.
• Paid training & computer equipment provided.
• Full Time & Part Time shifts available.
• No or limited direct customer interaction.
• Company paid benefits for full time employees.
• Bonuses for performance & attendance.
  
  

Qualified applicants requirements

• 18 years of age or older.
• Possess a high school diploma or equivalent.
• Have a typing speed of 55 - 60 wpm with a high accuracy rate.
• Able to pass a criminal background check.
• Able to maintain strict consumer confidentiality.
• Available for 2 weeks of training starting July, 2025.
  
  

Workspace requirements

• High speed home internet connection. Satellite internet and wireless internet are not acceptable.
• Must be able to hard wire your work computer directly to your home modem via ethernet.
• Must have a quiet, private, distraction free workspace.
  
  

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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