Communication Assistant - Relay Operator

Hamilton Telecommunications; Baton Rouge (LA); Remote; USD 30,000 - 40,000; Full time

Job summary

Hamilton Relay is looking for entry-level Communication Assistants to help individuals communicate over the phone, ensuring accessibility and support for those with hearing or speech difficulties. This remote position offers flexible shifts, paid training, and essential benefits for full-time employees. Ideal candidates will have strong communication skills and the ability to maintain confidentiality. Training is anticipated to commence in July, 2025.

Benefits

Work from home

Paid training & computer equipment provided

Bonuses for performance & attendance

Company paid benefits for full time employees

Qualifications

• Typing speed of 55 - 60 wpm with high accuracy.
• Available for training starting July, 2025.
• Able to pass a criminal background check.

Responsibilities

• Assist individuals who are deaf or hard of hearing to communicate over the phone.
• Work from home with minimal direct customer interaction.
• Maintain strict consumer confidentiality.

Skills

Strong work ethic

Great communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators.Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to Louisianaresidents only. Training is targeted to start July, 2025.

Hamilton offers:

• Work from home.
• Paid training & computer equipment provided.
• Full Time & Part Time shifts available.
• No or limited direct customer interaction.
• Company paid benefits for full time employees.
• Bonuses for performance & attendance.

Qualified applicants requirements:

• 18 years of age or older.
• Possess a high school diploma or equivalent.
• Have a typing speed of 55 - 60 wpm with a high accuracy rate.
• Able to pass a criminal background check.
• Able to maintain strict consumer confidentiality.
• Available for 2weeks of training starting July, 2025.

Workspace requirements:

• High speed homeinternetconnection.Satellite internet and wireless internet are not acceptable.
• Must be able to hard wire your work computer directly to your home modem via ethernet.
• Must have a quiet, private, distraction freeworkspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.