Communication Assistant - Relay Operator

Hamilton Telecommunications; Grand Island (NE); Remote; USD 30,000 - 40,000; Full time

Job summary

Hamilton Relay is seeking entry level Communication Assistants - Relay Operators to provide vital telephone communication services for individuals who are deaf, hard of hearing, or have speech difficulties. This remote position, based in Nebraska, offers paid training, competitive pay, and could be full-time or part-time. Ideal candidates will exhibit excellent communication skills, a strong attention to detail, and must pass training requirements starting in July 2025.

Benefits

Paid training & computer equipment provided.

Company paid benefits for full time employees.

Bonuses for performance & attendance.

Qualifications

• Must be 18 years or older.
• Able to maintain strict consumer confidentiality.
• Available for 2 weeks of training starting July, 2025.

Responsibilities

• Assist individuals with disabilities in telephone communication.
• Maintain consumer confidentiality.

Skills

Communication skills

Attention to detail

Typing speed 55 - 60 wpm

Education

High school diploma or equivalent

Job description

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators.Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to Nebraska residents only. Training is targeted to start July, 2025.

Hamilton offers:

• Work from home for a Nebraska based company.
• Paid training & computer equipment provided.
• Full Time & Part Time shifts available.
• No or limited direct customer interaction.
• Company paid benefits for full time employees.
• Bonuses for performance & attendance.

Qualified applicants requirements:

• 18 years of age or older.
• Possess a high school diploma or equivalent.
• Have a typing speed of 55 - 60 wpm with a high accuracy rate.
• Able to pass a criminal background check.
• Able to maintain strict consumer confidentiality.
• Available for 2weeks of training starting July, 2025.

Workspace requirements:

• High speed homeinternetconnection.Satellite internet and wireless internet are not acceptable.
• Must be able to hard wire your work computer directly to your home modem via ethernet.
• Must have a quiet, private, distraction freeworkspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.