Communication Assistant - Relay Operator

Hamilton Telecommunications; Fort Wayne (IN); Remote; USD 30,000 - 40,000; Full time

Job summary

Hamilton Relay is seeking entry-level Communication Assistants to support individuals with communication disabilities over the phone. This remote opportunity requires strong communication skills and attention to detail, and offers extensive training, flexible shifts, and comprehensive benefits for full-time employees.

Benefits

Paid training & computer equipment provided.

Bonuses for performance & attendance.

Company paid benefits for full time employees.

Qualifications

• Must be 18 years or older.
• Typing speed of 55-60 wpm required.
• Able to maintain strict consumer confidentiality.

Responsibilities

• Assist individuals with communication difficulties over the telephone.
• Ensure strict confidentiality for consumers.
• Participate in training sessions starting July 2025.

Skills

Communication skills

Attention to detail

Typing speed

Education

High school diploma or equivalent

Job description

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators.Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to Nebraska residents only. Training is targeted to start July, 2025.

Hamilton offers:

• Work from home for a Nebraska based company.
• Paid training & computer equipment provided.
• Full Time & Part Time shifts available.
• No or limited direct customer interaction.
• Company paid benefits for full time employees.
• Bonuses for performance & attendance.

Qualified applicants requirements:

• 18 years of age or older.
• Possess a high school diploma or equivalent.
• Have a typing speed of 55 - 60 wpm with a high accuracy rate.
• Able to pass a criminal background check.
• Able to maintain strict consumer confidentiality.
• Available for 2weeks of training starting July, 2025.

Workspace requirements:

• High speed homeinternetconnection.Satellite internet and wireless internet are not acceptable.
• Must be able to hard wire your work computer directly to your home modem via ethernet.
• Must have a quiet, private, distraction freeworkspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.