Commodities Support Specialist

Southwest Iowa Renewable Energy, LLC; Council Bluffs, Northern (IA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign on bonus up to $2,500

Job summary

Southwest Iowa Renewable Energy, LLC is seeking a Commodities Support Specialist (Scale/Probe) in Council Bluffs, IA. This on-site role supports inbound/outbound traffic, weighs trucks, directs loading/unloading, and reviews tickets for accuracy while performing data entry and quality control.

Responsibilities include multi-position coverage within the commodities department, ensuring timely information flow between departments, and adherence to safety and regulatory standards.

Qualifications

• Excellent phone and verbal skills.
• Exemplary customer service skills.
• Attention to detail, timely and reliable.
• Ability to handle multiple tasks.
• Office 365 Knowledge.
• Ability to work alone and in a positive team environment.

Responsibilities

• Review tickets for accuracy and grades on grain delivered to SIRE.
• Weigh all trucks entering and leaving the plant and guide trucks to loading/unloading locations.
• Scan contracts and slips promptly.
• Enter customer and product data into accounting software.
• Keep the scale/probe area clean and presentable at all times.
• Document SOP contents as needed.
• Provide excellent customer service.
• Maintain frequent and effective communications with all departments.
• Support the scale house, probe house, and commodities department.
• Train all positions assigned to the scale and probe house.
• Other duties to ensure safe and timely plant operations.
• Wear PPE as required.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible schedule

Teamwork

Office 365 knowledge

Education

High school diploma or GED

Tools

Office 365

Job description

Job Details

Position Title: Commodities Support Specialist (Scale/Probe)

Supervisor Title: Commodities Support Supervisor

Employment Type: Full-Time – Hourly

Location: Council Bluffs, IA (onsite)

Department: Commodities

*Sign on Bonus* up to $2,500

Description

What We Are Looking For

Do you want to work somewhere where your work truly matters? At SouthwestIowa Renewable Energy (SIRE), we are a high-energy, forward-looking powerhouse on a mission to engineer the smartest, cleanest energy on the planet! We are ambitious and refuse to stand still - we are constantly innovating, smashing goals, and unlocking cool new technologies that push our fast-paced operations to the absolute next level.

We don’t just build renewable energy - we build a team people want to be part of. If you are curious and crave an innovative environment where your hardworking spirit is celebrated, SIRE is exactly where you belong. We are a principled, world-class team that has been redefining renewable fuels since 2009, producing over 140 million gallons of ethanol annually. We lead with a people-centric culture that invests in its team to ensure you have a stable, high-impact career at the center of something big. Let’s fuel the future together!

SIRE is seeking an experienced Commodities Support Specialist to support our team. The Commodities Support Specialist serves as the first point of contact for inbound and outbound traffic, working directly with customers to keep grain receiving and product shipping running smoothly. Responsibilities include weighing all trucks entering and leaving the plant, directing drivers to the proper loading and unloading locations, and reviewing tickets for accuracy and grain grades. The role also handles data entry and quality control and provides coverage for multiple positions within the commodities department.

This position works closely with other departments to make sure information is passed along timely and accurately, helping SIRE continue to operate safely, efficiently, and in compliance with industry and regulatory standards. The ideal candidate provides excellent customer service, multitasks efficiently, solves problems, and stays detail-oriented in a fast-paced environment. This position will work various shifts between 6:00a-6:00p M-F (occasional Saturdays) as it is a trainer/fill-in position.

Essential Job Responsibilities and Duties

1. Review tickets for accuracy and grades on grain delivered to SIRE.

2. Weigh all trucks coming into and leaving the plant and guiding trucks to the proper location for loading/unloading within the plant.

3. Scanning of contracts and slips in a timely manner.

4. Enter customer and product data into accounting software.

5. Keeping the area around the probe house and scale house clean and presentable at all times.

6. Document SOP contents for areas as it develops.

7. Provide excellent customer service.

8. Maintain frequent and effective communications with all departments.

9. Provide support to the scale house, probe house, and the commodities department.

10. Responsible for training all positions assigned to the scale and probe house.

11. Other duties may be assigned to accomplish the safe and timely operations within the plant.

12. Wear personal protective equipment as required.

Other duties as assigned

Requirements

Qualifications

Excellent phone and verbal skills.

Exemplary customer service skills.

Attention to detail, timely and reliable.

Ability to handle multiple tasks.

Office 365 Knowledge.

Ability to work alone and in a positive team environment (co-workers and management).

Exemplify the high standards necessary to accomplish the goals of SIRE.

Must have a flexible schedule with the ability to work extended hours as needed.

Education and Experience

High school diploma or GED required.

Previous experience in grain receiving preferred.

Working knowledge of the operations of an ethanol plant preferred.

Previous customer service experience

Knowledge of Office 365 preferably Excel.

Physical Demands

Ability to lift and/or move up to 50lbs.

Ability to walk, climb stairs, bend, stoop, sit, hear and speak.

Manual dexterity (typing, data entry and writing)

Working Environment

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts.

The employee is regularly exposed to dusty conditions.

The employee is regularly exposed to high noise environments.

The employee is regularly exposed to outside weather in all conditions.

The employee will be required to work extended hours and cover shifts

Compensation, Benefits & Career Growth

SIRE offers one of the most competitive compensation packages (salary and bonus) as well as a comprehensive, family-friendly benefits package designed to support employees and their families including:

UP to $2,500 in new employee sign on bonuses

Exceptional family medical, dental, and vision benefits (includes a 100% company paid premium option for medical & $0-copay telehealth)

HSA and FSA options, with up to $1,000 annual company match

Quarterly bonuses up to 15%

Paid time off (PTO) accrual starting day one (up to 3 weeks in year one)

10 paid holidays

Exceptional 401k fund contributions (up to 6%)

Short- and long-term disability and life insurance

Paid parental and bereavement leave

Training, skill-based pay increases, and career development

Strong culture with events, appreciation, and SIRE swag

Clear opportunities for long-term career growth

Equal Opportunity Employer

Southwest Iowa Renewable Energy, LLC is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.