Commercial Truck Sales Coordinator | CDK Expert

ALLEGHENY FORD ISUZU TRUCK SALES CO; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Company Match

Paid Holidays

Career Growth

Job summary

Allegheny Ford Isuzu Truck Sales Co in Pittsburgh is seeking a Commercial Sales Coordinator to support the commercial sales team from order placement to final delivery. You will manage order tracking, customer communications, financing documentation, contracts, and delivery scheduling to ensure a seamless customer experience.

The ideal candidate has dealership experience and is proficient with CDK Drive/DMS; Ford and Isuzu commercial platforms are highly preferred.

Qualifications

• Minimum of 2 years' dealership experience with commercial vehicles.
• Experience using CDK Drive/DMS.
• Strong verbal and written communication skills.
• Attention to detail and ability to manage multiple projects.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Coordinate commercial truck sales from order placement through customer delivery.
• Monitor manufacturer order status and provide updates to customers and sales personnel.
• Track vehicle production, shipping schedules, and expected delivery dates.
• Prepare and process sales documentation, deal jackets, registrations, and title paperwork.
• Maintain accurate records within CDK and manufacturer systems.
• Support sales staff with quotes, proposals, bid requests, and customer documentation.
• Coordinate vehicle delivery schedules and customer handoffs.
• Ensure all customer requirements and documentation are completed prior to delivery.
• Prepare, organize, and track financing and lease documentation for commercial vehicle transactions.
• Coordinate with lenders, leasing companies, finance departments, and customers to ensure timely contract completion.
• Review contracts and funding packages for accuracy and completeness.
• Follow up on outstanding documentation, stipulations, funding requirements, and customer signatures.
• Maintain organized records of all financing, lease, and contract documentation.
• Assist in ensuring funded deals are processed efficiently and in compliance with dealership and lender requirements.
• Serve as a primary point of contact for commercial customers throughout the ordering and delivery process.
• Respond to customer inquiries regarding vehicle status, financing documentation, delivery timelines, and dealership services.
• Maintain strong communication between customers, sales consultants, finance personnel, and management.
• Assist in resolving customer concerns and transaction-related issues.
• Conduct post-sale follow-up to ensure customer satisfaction and completion of any outstanding contractual requirements.

Skills

Dealership experience

Communication skills

Time management

Microsoft Office

Organizational skills

Customer service orientation

Tools

CDK Drive/DMS

CRM software

Job description

Allegheny Ford Isuzu Truck Sales Co in Pittsburgh is seeking a Commercial Sales Coordinator to support the commercial sales team from order placement to final delivery. You will manage order tracking, customer communications, financing documentation, contracts, and delivery scheduling to ensure a seamless customer experience.

The ideal candidate has dealership experience and is proficient with CDK Drive/DMS; Ford and Isuzu commercial platforms are highly preferred.