Commercial Sales & Delivery Coordinator

AutoZone, Inc.; Severna Park (MD); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

Life insurance and disability options

Paid time off

Career growth opportunities

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate orders and deliveries.

This role blends customer service, sales support, and logistics, with leadership opportunities within the department. The position emphasizes building relationships through account visits, outbound outreach, and accurate record-keeping, while ensuring safety and compliance in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing & invoicing

Inventory management

Delivery coordination

Safety compliance

Driver's license

Job description

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate orders and deliveries.

This role blends customer service, sales support, and logistics, with leadership opportunities within the department. The position emphasizes building relationships through account visits, outbound outreach, and accurate record-keeping, while ensuring safety and compliance in a fast-paced environment.