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Daniels Tire Service is looking for a driven Commercial Tire Store Manager to lead store operations in Chula Vista. The ideal candidate will have a strong background in retail tire sales, excellent leadership skills, and a commitment to customer service. This managerial position involves overseeing daily operations, driving sales, and mentoring staff, ensuring a collaborative and efficient work environment.
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Vision insurance
Job Summary:
Daniels Tire Service, Inc. is a family-owned business operating in Southern CA since 1911.
We’re seeking a highly motivated and experienced Commercial Tire Store Manager (Bilingual in Spanish preferred) to oversee the daily operation. The ideal candidate will have strong leadership skills, an in-depth understanding of the tire industry, and a passion for providing exceptional customer service. This position is crucial for ensuring operational efficiency, managing a team, and maintaining high levels of customer satisfaction. You will be responsible for driving sales, managing inventory, and ensuring the store runs smoothly.
Key Responsibilities:
Store Operations:
Oversee the day-to-day operations of the store, ensuring all activities run efficiently and according to company standards.
Manage store hours, staffing, scheduling, and task delegation.
Ensure the store environment is clean, organized, and safe for both customers and employees.
Implement and maintain operational procedures and ensure compliance with safety regulations.
Sales & Customer Service:
Drive sales and profitability through proactive customer engagement, upselling, and offering tire and service solutions.
Ensure high levels of customer satisfaction by providing exceptional service and addressing customer concerns.
Establish and maintain relationships with commercial customers, fleet managers, and local businesses.
Promote products and services to increase customer loyalty and expand the customer base.
Team Leadership & Development:
Supervise, train, and motivate a team of tire technicians, sales staff, and customer service personnel.
Provide guidance and mentorship to employees to enhance performance and ensure adherence to company policies and standards.
Lead by example, fostering a positive and collaborative work environment.
Work your location with the support provided from Corporate Office departments; Accounting, HR, Logistics, Billing, AP/AR, and any other function available
Inventory & Financial Management:
Oversee inventory management, ensuring that tire stock levels are sufficient to meet customer demand.
Track sales, budgets, and other financial metrics to meet or exceed store goals.
Maintain an accurate record of tires and parts inventory, ensuring cost control.
Prepare to discuss financial performance, inventory levels, and operational metrics.
Marketing & Promotions:
Work with local marketing initiatives to attract new customers and promote the store’s offerings.
Monitor market trends and adjust product offerings and pricing strategies as necessary to remain competitive.
Coordinate with the corporate marketing department to execute Company plans
Qualifications:
Education: High school diploma or equivalent (required). A degree in Business Administration, Retail Management, or a related field is a plus.
Experience:
Proven experience in retail and/or commercial tire sales, with at least 3-5 years in a managerial role.
Strong knowledge of tires, tire brands, and services offered within the commercial tire industry.
Demonstrated success in driving sales and managing a team in a retail environment.
Skills:
Excellent leadership, organizational, and communication skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Customer-focused mindset with the ability to build long-term relationships.
Proficiency in using point-of-sale (POS) systems, basic computer software (Word, Excel), and inventory management tools.
BILINGUAL SPANISH preferred.
Physical Requirements:
Ability to stand, walk, and lift 100 pounds plus.
Must be able to work in a tire shop environment, including exposure to loud noises, machinery, chemicals, and the presence of heavy equipment/vehicles
Occasional weekend and evening hours will be required