Commercial Territory Manager

Lennox International; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Lennox International in Los Angeles is seeking a Commercial Territory Manager to drive sales growth by identifying new opportunities, strengthening relationships with customers, and delivering HVAC solutions that meet their needs.

You will manage accounts and prospects within your territory, develop annual and quarterly plans, negotiate terms, and coach junior sales reps to expand market share and achieve key growth objectives.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 1 year of related sales or industry experience.
• Fluent in Spanish.
• Proven ability to build and maintain strong customer relationships.
• Excellent written and verbal communication skills.
• Intermediate knowledge of industry products and applications.
• Proficiency with CRM software and MS Office.

Responsibilities

• Drive Sales Growth: Identify and develop new business opportunities while expanding relationships and sales with existing customers.
• Provide Product Solutions: Recommend the right products and solutions based on customer needs, product specifications, industry requirements, and applicable regulations.
• Manage Commercial Terms: Negotiate pricing, terms of sale, and service agreements to achieve mutually beneficial outcomes.
• Build Customer Relationships: Deliver a high level of post-sale support and customer satisfaction by fostering strong, long-term relationships that drive retention and repeat business.
• Develop Territory Strategies: Create and execute annual, quarterly, and monthly account and territory plans designed to achieve sales and growth objectives.
• Support Key Accounts: Manage a select group of key or named accounts, developing strategies to strengthen partnerships and maximize business opportunities.
• Coach and Mentor: Provide guidance and mentorship to less experienced sales representatives as needed, sharing product knowledge, sales strategies, and best practices.

Skills

Spanish fluency

Communication skills

Negotiation

Listening

Time management

CRM software

MS Office

Account management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

CRM software

Job description

What Drives Success

As a Commercial Territory Manager, you will drive sales growth by developing new business opportunities, strengthening relationships with existing customers, and delivering solutions that meet their needs. You will manage accounts and prospects within an assigned territory, with a focus on growing local market share and supporting key or strategic accounts as needed.

Key Responsibilities

• Drive Sales Growth: Identify and develop new business opportunities while expanding relationships and sales with existing customers.
• Provide Product Solutions: Recommend the right products and solutions based on customer needs, product specifications, industry requirements, and applicable regulations.
• Manage Commercial Terms: Negotiate pricing, terms of sale, and service agreements to achieve mutually beneficial outcomes.
• Build Customer Relationships: Deliver a high level of post-sale support and customer satisfaction by fostering strong, long-term relationships that drive retention and repeat business.
• Develop Territory Strategies: Create and execute annual, quarterly, and monthly account and territory plans designed to achieve sales and growth objectives.
• Support Key Accounts: Manage a select group of key or named accounts, developing strategies to strengthen partnerships and maximize business opportunities.
• Coach and Mentor: Provide guidance and mentorship to less experienced sales representatives as needed, sharing product knowledge, sales strategies, and best practices.

What We Are Looking For

• Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience.
• Minimum of 1 year of related sales or industry experience.
• Fluent in Spanish required
• Proven ability to build and maintain strong customer relationships and understand customer needs.
• Strong listening, communication, persuasion, negotiation, and time-management skills.
• Knowledge of sales principles and practices, including sales strategies, product demonstrations, sales techniques, and account management.
• Strong understanding of customer service principles, including assessing customer needs, meeting service expectations, and measuring customer satisfaction.
• Excellent written and verbal communication skills with the ability to effectively communicate with customers and internal stakeholders.
• Intermediate knowledge of industry products, solutions, and applications.
• Proficiency with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Ability to work independently, manage priorities, and effectively execute territory and account plans.

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.