Territory Manager - HVAC

Lennox; San Diego (CA); On-site; USD 102,000 - 133,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

401(k) retirement plan

Short-term disability

Birthing leave (8 weeks)

Bonding leave (2 weeks)

Life insurance

Long-term disability

Job summary

Lennox is seeking a Territory Manager to grow sales across local accounts by helping customers choose the right HVAC and refrigeration solutions. You will build strong relationships, negotiate terms, and plan territory growth while delivering exceptional post-sale support.

The role emphasizes relationship building, communication, and strategic account planning in a fast-paced environment. A bachelor’s degree and HVAC knowledge are preferred, with MS Office and CRM proficiency required.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Strong abilities in building relationships, listening, persuading, negotiating, and managing time.
• Knowledge of selling products or services, marketing strategy, and sales techniques.
• Knowledge of customer service processes and evaluating satisfaction.
• Excellent written and verbal communication.
• Intermediate industry and product knowledge.
• Ability to use Microsoft Office and CRM software.
• HVAC industry experience preferred.

Responsibilities

• Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
• Negotiate prices, terms of sale and service agreements.
• Ensure high post-sales satisfaction by fostering long-term relationships and repeat business potential.
• Set account and territory plans on annual, quarterly and monthly basis.
• Focus on local market accounts and may oversee key or named accounts.
• Coach and mentor less experienced sales representatives as needed.

Skills

Relationship building

Active listening

Persuasion

Negotiation

Time management

Customer service

Written and verbal communication

Microsoft Office

CRM software

HVAC knowledge

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM software

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.

Duties Include, But Are Not Limited To

• Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
• Negotiate prices, terms of sale and service agreements.
• Ensures high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
• Sets account and territory plans on an annual, quarterly and monthly basis.
• Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts.
• Coach and mentor less experienced sales representatives as needed.

What We Are Looking For

• Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 3 years of related experience.
• Requires strong abilities in building relationships, listening, persuading, negotiating, and managing time.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Requires intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.
• HVAC industry experience preferred.

What We Offer

Compensation

The total compensation range for this position is $102K to $133K and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation will be made up of 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase.

Benefits

Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.