Territory Manager II

Lennox International; Knoxville (TN); Remote; USD 83,000 - 109,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Short-term disability

Birthing leave (8 weeks)

Bonding leave (2 weeks)

Life insurance

Long-term disability

Paid time off

Holidays

Floating holidays

Volunteer day

Well-being days

Job summary

Lennox International is seeking a Territory Manager for a remote-based role with a preference for candidates in the posted location or nearby region. You will drive growth by identifying new opportunities and managing key accounts, delivering exceptional service and tailored solutions.

The role emphasizes relationship building, strategic planning, and performance-driven results, with a compensation structure that blends base salary and commissions.

Qualifications

• Requires a bachelor's degree or equivalent combination of education and experience.
• Minimum 1 year related experience.
• Strong abilities in building relationships, listening, persuading, negotiating and time management.
• Knowledge of sales principles, marketing tactics and product promotion.
• Good written and verbal communication skills.
• Knowledge of customer service processes and CRM systems.

Responsibilities

• Cultivate new sales opportunities while expanding relationships with existing clients.
• Guide customers in product and service selection based on needs and requirements.
• Structure deals to maximize profitability and customer satisfaction.
• Foster post-sales relationships and drive repeat business.
• Develop annual, quarterly, and monthly account and territory plans to drive targets.
• Take ownership of assigned territory including market share growth and strategic development.

Skills

Relationship building

Active listening

Persuasion

Negotiation

Time management

Customer service

CRM software

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

As a Territory Manager,, you will play a critical role in driving growth across your assigned region by identifying new business opportunities and cultivating strong, long-term relationships with existing customers. You'll be responsible for increasing sales of our products and services, while also having the opportunity to manage a limited number of key or named customer accounts.

We're looking for someone who is passionate about delivering outstanding customer service, thrives in a dynamic environment, and is motivated by results. If you're seeking a career with a company that values performance, offers long-term stability, and fosters a supportive culture, Lennox could be the perfect fit for you.

What You’ll Be Doing

• Cultivate new sales opportunities while expanding relationships with existing clients
• Guide customers in product and service selection based on their unique needs, specifications, and compliance requirements
• Structure deals that maximize profitability and customer satisfaction
• Ensure success by fostering strong post-sales relationships and driving repeat business
• Develop annual, quarterly, and monthly account and territory plans to drive sales targets
• Take full ownership of your assigned territory, including market share growth, financial performance, and strategic development of your business segment

Work Location

This is a remote-based position, with a preference for candidates residing in the posted location or the surrounding region.

What We Are Looking For

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 1 year related experience.
• Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services.This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Requires intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

What We Offer

Compensation: The total compensation range for this position is $83,000 - $109,200 and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation will be made up of 65% base salary and 35% commission.

New hires are guaranteed to receive at least the target commission for six months.The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase.

Benefits:Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [e-mail].