Commercial Support & Sales Coordinator

Packard Culligan Water; Minnetonka (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Packard Culligan Water is seeking a Commercial Support Specialist to assist the Commercial & Industrial office and Sales teams. This role focuses on client account management, sales administration, and coordinating preventive maintenance agreements.

You will support sales activities, maintain accurate documentation, and help ensure exceptional customer service across projects and accounts.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of customer service experience.
• Minimum 3 years of sales support experience.
• Minimum 1 year of project coordination experience.
• Strong communication and relationship-building skills.
• Proven problem-solving abilities and ability to manage multiple priorities.
• Strong organizational skills and attention to detail.
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Process administrative tasks related to customer agreements, product orders, sales activities, and preventive maintenance contracts.
• Process sales orders and maintenance-related purchases within designated approval limits.
• Monitor expiring purchase orders, pricing agreements, service contracts, equipment leases, and renewals to ensure timely follow-up.
• Serve as a primary point of contact for client inquiries and provide updates to customers and the Sales team.
• Track project and job status through internal systems and maintain accurate documentation.
• Support ongoing client relationship management efforts and ensure a high level of customer satisfaction.

Skills

Customer service

Relationship building

Sales support

Project coordination

Communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

CRM software

ERP systems

Job description

Packard Culligan Water is seeking a Commercial Support Specialist to assist the Commercial & Industrial office and Sales teams. This role focuses on client account management, sales administration, and coordinating preventive maintenance agreements.

You will support sales activities, maintain accurate documentation, and help ensure exceptional customer service across projects and accounts.