Commercial Solutions Specialist

STIHL Inc.; Johnson City (TN); On-site; USD 68,000 - 77,000; Full time

Job summary

STIHL Inc. in Johnson City, TN is seeking a driven Commercial Solutions Specialist to join our field sales team.

This role focuses on building relationships with dealers and commercial customers, delivering hands-on demonstrations of gas and battery-powered STIHL solutions, and closing sales opportunities. You will work with Territory Managers and CSDs, travel to customer sites up to 75%, attend trade shows and training events, and report on activities using CRM tools.

Qualifications

• Bachelor’s degree or equivalent education and work experience.
• 1–3 years of sales prospecting experience.
• Travel up to 75%.
• Self-starter and able to perform well with minimal supervision.
• Spanish language skills preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience with OneCRM and SAP.

Responsibilities

• Visit strategic commercial and municipal accounts with product demos and training.
• Identify and prospect new accounts.
• Develop, implement and evaluate product training programs and contact potential customers.
• Attend STIHL events, trade shows and dealer trainings to promote STIHL and services.
• Maintain reporting (CRM, field reports, expenses, and other field data).
• Attend sales and dealer training meetings and other required meetings.

Skills

Sales experience

Field-based

CRM knowledge

Dealers relations

Microsoft Office

Presentation skills

Education

Bachelor’s degree

Tools

OneCRM

SAP

Excel

PowerPoint

Job description

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As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.

With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!

Why You’ll Love Working at STIHL:

• Competitive paywith multiple bonus opportunities and potential for annual merit increases
• Excellent health benefitsincluding Medical, Dental & Vision Insurance
• Company-paid Life InsuranceandShort & Long-Term Disability
• Robust retirement offeringsincluding:
  • A fully vested Pension Planafter 5 years
  • A 401(k)with generous employer match
• Paid time offin addition to 11 Paid Holidays
• A strong culture ofstability, community, and innovation
• Compensation: $68,000 - $77,000 per year. Actual compensation will depend on experience, qualifications, and internal equity

About You

STIHL is looking for a driven, sales-focused Commercial Solutions Specialist to join our team. If you thrive in a field-based role, enjoy building relationships with dealers and commercial customers, and are passionate about demonstrating innovative gas and battery-powered solutions, we want to hear from you.

The ideal candidate will live in or around Johnson City, TN, Bristol, TN, Kingsport, TN, or Knoxville, TN or be open to relocation.

Purpose

The Commercial Solutions Specialist (CSS) is a sales-minded field application representative that works closely with Commercial Solutions Dealers (CSDs) and commercial end users. Responsibilities include working with Territory Managers and CSDs to identify end users in need of hands-on demos and in-the-field training. This includes working with end users who use non-STIHL products. CSS’s will be The Battery Authority in the field and the change agents of STIHL to provide solutions to commercial customers in gas or battery. These individuals are meant to be sales closers. This position is an outside sales position; the essential functions of this job will be completed remotely.

Job Duties & Responsibilities

• Visit strategic commercial and municipal accounts with a focus on increasing sales of STIHL equipment by offering product demonstrations, training and feature & benefit comparisons.
• Identify and prospect new commercial and municipal accounts who presently carry competitive products with the goal of converting them to STIHL customers.
• Develop, implement, demonstrate and evaluate product training programs and initiate contact with actual and potential customers to include but not limited to landscapers, loggers, golf courses, contractors, arborists and municipalities.
• Attend and support STIHL and various regional trade shows, training events (i.e., STIHL U) and dealer events to promote STIHL, our products and services.
• Maintain reporting (updating CRM, monthly field reports, field input in regards to competitor and product performance/quality issues, expense reports, email).
• Attend sales meetings, dealer training meetings and other required meetings and training.
• All other duties and responsibilities as assigned.

Specifications

• Bachelor’s degree or equivalent education and work experience preferred
• 1-3 years of sales prospecting experience preferred
• Travel may be up to 75%
• Must be a self-starter and able to perform well with minimal supervision
• Spanish language skills preferred but not required
• Intermediate knowledge of Microsoft office software, including Word, Excel and PowerPoint
• Ability to champion and utilize other company-designated software (OneCRM, SAP) as needed
• Excellent verbal and written communication skills, including presentation delivery