Commercial Services Specialist II (Manheim) $2,500 sign on bonus!

Cox Automotive; Hayward (CA); In loco; USD 33.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sign-on bonus $2,500

Paid time off and holidays

No sponsorship required

Descrizione del lavoro

Manheim, a Cox Automotive company, is seeking a Commercial Services Specialist II to manage vehicle data and support customers across teams to keep transactions flowing from start to finish.

You will enter vehicle information, maintain records, respond to inquiries, verify titles, and prepare run lists for in-lane and online sales, with a focus on accuracy and timely processing.

Competenze

• High school diploma or GED with 3 years of related experience (or equivalent combination).
• Strong organizational, problem-solving, and interpersonal skills.

Mansioni

• Enter and maintain vehicle information (VINs, condition reports, pricing, inventory) in AS400.
• Keep physical and digital vehicle files up to date.
• Respond to inquiries and resolve issues to meet customer requirements.
• Coordinate with internal teams to verify titles, track repairs, and prepare vehicles for sales.
• Review data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting.
• Prepare run lists, support sales operations, balance sales with accounting, and complete invoicing/reports.
• Follow safety procedures and support a culture of safety excellence.

Conoscenze

Customer service

Organizational skills

Problem solving

Communication

Formazione

High school diploma/GED

Bachelor's degree (preferred)

Strumenti

Salesforce

AS400

Workday/Workbench

Excel

Descrizione del lavoro

This role offers a $2,500 sign on bonus! At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support.

Commercial Services Specialist II

you'll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

If you enjoy solving problems, collaborating with others and taking pride in a job well done,

What You'll Do

You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

Minimum Requirements

• High school diploma/GED and 3 years of experience in a related field. The right candidate could also have a different combination, such as any level of degree/certification beyond a high school diploma/GED.
• Strong organizational, problem-solving, relationship-building and interpersonal skills

Preferred Qualifications

• Bachelor's degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist

USD 24.09 - 36.11 per hour

Compensation:

Hourly pay rate is in the range of $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets