Commercial Services Specialist II (Manheim)

Cox Enterprises; Tampa (FL); Presencial; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Jury duty leave

401(k) retirement plan

Healthcare benefits

Descripción de la vacante

Cox Automotive is seeking a Commercial Services Specialist II to support the full lifecycle of vehicle sales, maintain records, and assist customers across teams. This role emphasizes precision in vehicle data, timely responses, and collaboration with internal departments to ensure smooth in-lane and online sales.

The ideal candidate will have strong organizational and communication skills, experience with vehicle data systems, and a proactive approach to problem-solving.

Formación

• High school diploma/GED and 3 years of related experience.
• Strong organizational, problem-solving, relationship-building and interpersonal skills.
• Bachelor’s degree in a related discipline is preferred.
• Experience using Salesforce, AS400, Workbench and Excel.
• Previous experience as a Commercial Services Specialist is a plus.

Responsabilidades

• Enter and maintain vehicle information (VINs, condition, pricing, inventory).
• Keep vehicle files up to date (physical and digital).
• Build relationships by responding to inquiries and resolving issues.
• Coordinate with internal teams to verify titles, track repairs, apply charges, and prepare vehicles for sale.
• Review data, investigate discrepancies, confirm sale eligibility, and provide inventory reports.
• Prepare run lists and sale packages, support day-of operations, and complete invoicing/reports.
• Follow safety procedures and promote safety culture.

Conocimientos

Organizational

Problem solving

Relationship building

Communication

Customer service

Educación

High school diploma/GED

Bachelor’s degree

Herramientas

Salesforce

AS400

Workbench

Excel

Descripción del empleo

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Commercial Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support.

As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

What You’ll Do

You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

Minimum Requirements

• High school diploma/GED and 3 years of experience in a related field. The right candidate could also have a different combination, such as any level of degree/certification beyond a high school diploma/GED.
• Strong organizational, problem-solving, relationship-building and interpersonal skills

Preferred Qualifications

• Bachelor’s degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.