Commercial Security Service Technician

Tiello; Philadelphia (Philadelphia County); On-site; USD 75,000 - 95,000; Full time

Job summary

An innovative firm is seeking a dedicated Commercial Security Service Technician to join their team. This role involves servicing and maintaining cutting-edge security systems, ensuring projects are executed with precision and quality. The ideal candidate will have a strong background in access control and CCTV systems, along with excellent problem-solving skills. In this dynamic position, you will collaborate with project managers and engineers, providing top-notch customer service while adhering to safety standards. If you're passionate about technology and security, this opportunity is perfect for you.

Benefits

Company-provided vehicle

401(k) with company match

Paid time off

Training and certification opportunities

Disability insurance

Medical insurance

Vision insurance

Qualifications

• 2-5 years of experience servicing commercial security systems required.
• Strong knowledge of access control, CCTV, and alarm systems is essential.

Responsibilities

• Service and maintain commercial electronic security systems.
• Provide on-site training and support to end users.

Skills

Commercial Security Systems

Access Control

CCTV Systems

Intrusion Detection

Problem-Solving Skills

Customer Service

Technical Drawings

Low-Voltage Cabling

Education

High School Diploma

Technical Certification in Security Systems

Tools

Hand Tools

Power Tools

Electronic Testing Equipment

Job description

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This range is provided by Tiello. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $95,000.00/yr

Direct message the job poster from Tiello

Construction Recruiter @Tiello || Building Teams for Tomorrow in the AEC Industry

Position Summary:

The Commercial Security Service Technician is responsible for the service, troubleshooting, and maintenance of commercial security systems, including access control, IP video surveillance, and intrusion alarm systems. This role ensures projects are completed efficiently, safely, and to the highest quality standards, while delivering excellent customer service.

Key Responsibilities:

• Service, maintain, troubleshoot, and test commercial electronic security systems, including: Access control systems, IP video surveillance (CCTV) systems, Intrusion detection and alarm systems
• Service and troubleshoot low-voltage cabling (CAT5/6, coax, fiber), including pulling, terminating, and neatly dressing cables
• Read and interpret blueprints, wiring diagrams, and system schematics
• Diagnose and resolve system faults, communication issues, equipment malfunctions, and integration problems
• Perform routine system testing, maintenance, and commissioning
• Provide on-site training and support to end users on the operation and maintenance of installed systems
• Maintain accurate and detailed service documentation, including work performed, parts/materials used, and service reports
• Collaborate effectively with project managers, engineers, and customers to ensure timely and successful completion of service tasks
• Adhere to safety standards, company policies, and industry best practices at all job sites to ensure a safe working environment

Required Qualifications:

• 2–5 years of experience servicing commercial security systems
• Strong knowledge of access control, CCTV, and intrusion alarm systems
• Ability to read and understand technical drawings, blueprints, and installation manuals
• Proficiency in using hand tools, power tools, and electronic testing equipment
• Good problem-solving skills and attention to detail
• Strong customer service and communication skills
• Valid driver’s license with a clean driving record
• Ability to work independently and as part of a team
• Willingness to travel to customer sites and work flexible hours as needed

Preferred Qualifications:

• Familiarity with networking principles (IP addressing, PoE, switches)
• Strong understanding of access control systems. Experience with Software House, Genetec, or Lenel is a plus

What We Offer:

• Competitive hourly wage (based on experience)
• Company-provided vehicle, tools, and equipment
• 401(k) with company match
• Paid time off and holidays
• Training, certification, and advancement opportunities
• Must be able to lift 50+ lbs, work on ladders or lifts, and work indoors/outdoors
• Regularly exposed to construction environments, requiring use of PPE

Tiello is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Security and Investigations, Facilities Services, and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

401(k)

Disability insurance

Vision insurance

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