Commercial Security Lead Technician

Fortis Fire & Safety Inc.; Knightdale (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in fire protection services is seeking a highly skilled Commercial Security Lead Technician. This role involves installing and servicing advanced security systems, ensuring quality workmanship and customer satisfaction. The ideal candidate will have hands-on experience with Intrusion Detection Systems, Access Control, and CCTV systems, along with a strong work ethic and excellent communication skills. Join a dynamic team that values its employees and offers competitive benefits, including medical coverage and a 401k plan. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

2 weeks of paid vacation

1 week of paid sick time

10 Company Paid Holidays

401k with company match

Medical, Dental, and Vision

Company-paid Life Insurance

Company-paid Short-term Disability

Legal Insurance

Pet Insurance

Qualifications

• Proven experience with IDS, Access Control, and CCTV systems.
• Strong work ethic and ability to work independently or as part of a team.

Responsibilities

• Install, program, and service commercial IDS, CCTV, and Access Control systems.
• Lead project installations and oversee field technicians.
• Ensure projects are completed on time and to customer specifications.

Skills

Intrusion Detection Systems (IDS)

Access Control

CCTV Systems

Customer Service

Communication Skills

Education

Industry Certifications in Low-Voltage Systems

Tools

Verint

Milestone

Hanwha

RS2 Technologies

DSX

DMP

Job description

Knightdale - NC
1103 Great Falls Court
Knightdale, NC 27545, USA

Knightdale - NC
1103 Great Falls Court
Knightdale, NC 27545, USA

At Fortis Fire & Safety, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, North Carolina, and Chicago, and we are acquiring new brands all the time.

Our team provides a full spectrum of specialized and certified service professionals to support your company and protect your building with the peace of mind of properly installed and maintained fire and life safety systems.

Here at Fortis and throughout our family of brands, we value our employees and offer competitive benefits which include:

• 2 weeks of paid vacation
• 1 week of paid sick time
• 10 Company Paid Holidays
• Other paid time off (jury duty, bereavement)
• Competitive pay
• 401k with company match
• Medical, Dental, and Vision
• Company-paid Life Insurance
• Company-paid Short-term Disability
• Supplemental Long-term Disability and Life Insurance Packages
• Legal Insurance
• Pet Insurance

We are seeking a highly skilled and motivated Commercial Security Lead Technician to join our team. The ideal candidate will have hands-on experience installing and servicing Intrusion Detection Systems (IDS), Access Control, and CCTV systems. This individual will lead installations, service calls, and system integrations across a variety of commercial sites, ensuring quality workmanship and customer satisfaction.

Essential Duties and Responsibilities:

• Install, program, and service commercial IDS, CCTV, and Access Control systems.
• Lead project installations and oversee field technicians when required.
• Troubleshoot and repair security system components with minimal supervision.
• Ensure projects are completed on time and to customer specifications.
• Maintain clear communication with clients and provide exceptional customer service.
• Travel to job sites as needed (local and regional).
• Maintain accurate documentation of work performed and systems installed.
• Adhere to all safety and company standards.

Required Qualifications:

• Proven experience with IDS, Access Control, and CCTV systems.
• Working knowledge of the following systems:
• CCTV: Verint, Milestone, Hanwha
• Access Control: RS2 Technologies, DSX, DMP
• FACP (Fire Alarm Control Panel) knowledge is a plus.
• Strong work ethic and ability to work independently or as part of a team.
• Excellent customer service and communication skills.
• Willingness to travel as required for projects.
• Valid driver's license with a clean driving record.
• Ability to pass a background check.

Preferred Qualifications:

• Industry certifications related to low-voltage systems, security, or electronics.
• Previous leadership or team lead experience on commercial job sites.

Compensation: $25.00 - $30.00 hr. depending on experience

Physical Requirements:

While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.