Commercial Sales & Logistics Specialist

AutoZone, Inc.; Hickory Hills (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZone in-store discount

AutoZone Living Well Program for well‑

Career growth opportunities

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

You will assist commercial customers with product selection and order management, maintain billing records, ensure on-time deliveries, and build relationships through site visits and ongoing service quality checks.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Task management

Billing & delivery processes

Safety & compliance

Valid driver’s license

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

You will assist commercial customers with product selection and order management, maintain billing records, ensure on-time deliveries, and build relationships through site visits and ongoing service quality checks.