Commercial Sales & Logistics Specialist

AutoZone; Reading (Berks County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Strong culture

Medical/dental/vision

AutoZone discount

401(k) match

Stock purchase

Living Well program

Career growth

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

You’ll work to assist commercial customers, manage orders, and maintain accurate billing while ensuring on-time deliveries. This role requires strong communication, multitasking, and a safety-conscious approach.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with procedures.
• Valid driver's license and clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business via outbound calls and in-person outreach.
• Follow cash handling procedures including deposits and collections.
• Document and inspect deliveries for accuracy and condition.
• Monitor vehicle maintenance and safety checks.
• Manage battery consignment inventory and weekly stock checks.
• Handle returns and accident procedures per policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Inventory

Delivery

Safety compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

You’ll work to assist commercial customers, manage orders, and maintain accurate billing while ensuring on-time deliveries. This role requires strong communication, multitasking, and a safety-conscious approach.