Commercial Sales & Service Lead

AutoZone; Memphis (TN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and AutoZone perks

401(k) with company match

AutoZoners Living Well Program

Job summary

AutoZone in Memphis, TN is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to grow within the department.

The position emphasizes strong communication, leadership when needed, and adherence to safety and company procedures in a fast-paced environment.

Qualifications

• Proven ability to deliver strong customer service and clear communication.
• Proven ability to juggle multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

multitasking

Billing/inventory/delivery

Safety/compliance

Driver’s license

Job description

AutoZone in Memphis, TN is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to grow within the department.

The position emphasizes strong communication, leadership when needed, and adherence to safety and company procedures in a fast-paced environment.