Commercial Sales & Operations Lead

Socket.dev; Riverside (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match and Stock-Pu

AutoZoners Living Well Program for +24

Opportunities for career growth

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and oversee order fulfillment and delivery. The role combines customer service, sales support, and logistics coordination with opportunities to grow within the department.

Responsibilities include assisting commercial customers, maintaining billing accuracy, conducting account visits, generating new business, and ensuring safety and compliance.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Inventory management

Delivery processes

Safety compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and oversee order fulfillment and delivery. The role combines customer service, sales support, and logistics coordination with opportunities to grow within the department.

Responsibilities include assisting commercial customers, maintaining billing accuracy, conducting account visits, generating new business, and ensuring safety and compliance.