Commercial Sales & Service Lead

AutoZone, Inc.; Fairfax (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

AutoZone discount

401(k) with company match

Mental health support

Job summary

AutoZone is seeking a Commercial Specialist in the United States to drive WOW! customer service, support commercial sales, and coordinate logistics. You will handle orders, billing, inventories, and deliveries while ensuring safety and compliance.

The role offers growth within the department and leadership opportunities. Ideal candidates will have strong communication skills in English and Spanish, a valid driver’s license, and experience in a fast-paced automotive retail environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Experience in commercial sales or automotive retail is a plus.
• Knowledge of AutoZone systems and procedures is a plus.
• Experience managing or supporting a team is helpful.
• Strong organizational and problem-solving skills.
• Excellent communication in both Spanish and English.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing knowledge

Inventory management

Delivery processes

Safety/compliance

Spanish-English communication

Team support

Job description

AutoZone is seeking a Commercial Specialist in the United States to drive WOW! customer service, support commercial sales, and coordinate logistics. You will handle orders, billing, inventories, and deliveries while ensuring safety and compliance.

The role offers growth within the department and leadership opportunities. Ideal candidates will have strong communication skills in English and Spanish, a valid driver’s license, and experience in a fast-paced automotive retail environment.