Commercial Sales Representative

INTERNATIONAL BANK OF COMMERCE; Laredo (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing

Job summary

IBC Bank is seeking a Commercial Sales Representative I in Laredo, TX. This in-office role focuses on delivering efficient customer service, promoting bank products, and establishing new customer relationships within the Commercial Lending department.

The position requires a high school diploma or GED, strong communication, and basic banking operations knowledge. The candidate will process transactions accurately, support loan and deposit activities, and participate in outreach efforts alongside

Qualifications

• High school diploma or GED is required.
• Ability to process banking transactions accurately and efficiently.

Responsibilities

• Provide banking services and offers to meet customer needs and drive sales.
• Establish new customer relationships and promote bank products.
• Assist with account openings/closures and inquiries; transfer funds as needed.
• Notify customers about check orders and debit cards; update contact information.
• Log customer interactions in Horizon and coordinate with other bank departments.
• Support loan collection, overdrafts, and servicing of deposits and loans.

Skills

Customer service

Bilingual English/Spanish

Effective communication

Attention to detail

Transaction processing

MS Office

Team player

Time management

Basic math

Education

High school diploma or GED

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's \"We Do More\" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time This is an in-office position. Department: 220 Commercial Lending

Job Summary

The Commercial Sales Representative I position is responsible for providing efficient and accurate customer and banking services while delivering the “IBC Experience”. Duties must be carried out accurately and efficiently in a fast-paced environment. This includes meeting customer needs by offering bank products and services and establishing new relationships and improved sales. Provides an excellent opportunity career-oriented individual. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Delivers the IBC Experience by providing prompt, efficient and friendly customer service that result in sales. Listens carefully, creates a connection, and establishes relationships with prospective customers by suggesting bank products and services that will benefit them. Assists customers with account-related requests such as: (i) establishing or closing an account, inquiries about bank products and services, questions about checking and savings account transactions, etc.; (ii) transfer funds to assist customer needs; (iii) contact customers to notify them of check orders, debit cards, etc.; and (iv) update customer contact information and records. This may include interacting with other bank departments. Logs and updates the bank’s system (Horizon) with notes regarding customer interaction. Supports the International Officer with loan collection, overdrafts, clearing exceptions, certifications, and dormant accounts. Assists to prepare with origination & servicing of deposit accounts and loans; also, gather all required documentation to comply with bank’s policies and procedures. Assists in managing and servicing loan and deposit portfolios with a Commercial Sales Associate II and Commercial Lending Officer Meets customer financial needs by offering products and services through the Referral Program. Exercises discretion – they will work with confidential customer information. Attends meetings, events, and participates in the bank’s outreach projects. Other duties as assigned.

SKILLS

• Customer service and goal oriented.
• For border markets preferably bilingual English/Spanish
• Effective communication (speaking and writing)
• Careful attention to details
• Able to process transactions accurately and efficiently.
• Proficient in computer skills and knowledgeable in Microsoft Office and its applications
• Team Player
• Basic math skills
• Instructing and Time Management

EDUCATION

High school graduate or GED equivalent.

About IBC Bank

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's \"We Do More\" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to \"Do More\" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of \"Doing More\" in our communities.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays