Commercial Sales & Operations Specialist

AutoZone; Graham (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

AutoZone in the United States seeks a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate orders and deliveries. You will assist commercial customers, manage billing, and help ensure on-time fulfillment.

In this role you will conduct site visits, build relationships, handle returns, and promote safety and compliance. Strong communication in English and Spanish is a plus, and driving is required.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Multitasking

Billing & logistics

Spanish & English bilingual

Team support

Job description

AutoZone in the United States seeks a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate orders and deliveries. You will assist commercial customers, manage billing, and help ensure on-time fulfillment.

In this role you will conduct site visits, build relationships, handle returns, and promote safety and compliance. Strong communication in English and Spanish is a plus, and driving is required.