Commercial Sales & Logistics Specialist

AutoZone; Wilmington (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

AutoZone in Wilmington, NC is seeking a Commercial Specialist who will support commercial sales and service operations. You’ll assist customers with product selections, manage orders, and help ensure on-time deliveries while maintaining accurate billing records.

This role blends customer service, logistics coordination, and hands-on inventory management, with opportunities to lead in the department and grow within AutoZone’s commercial team.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Safety compliance

Bilingual - Spanish/English

Tools

AutoZone systems

Inventory management

Job description

AutoZone in Wilmington, NC is seeking a Commercial Specialist who will support commercial sales and service operations. You’ll assist customers with product selections, manage orders, and help ensure on-time deliveries while maintaining accurate billing records.

This role blends customer service, logistics coordination, and hands-on inventory management, with opportunities to lead in the department and grow within AutoZone’s commercial team.